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Guest Services Agent

Accent Inns
$20 - $21 an hour
Victoria, British Columbia
Full time
1 day ago

Are You the Duck We are Looking For? Take a gander at this post...

Accent Inns, the hotel with a rubber duck in every room, is searching for a full time Guest Services Agent (Part-Time, 2-4 shifts/week) to join our flock of totally unique and fun-loving individuals at our Victoria location.

Accent Inns is a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.

Key to our success is living by our four Core Values everyday:

  • Be Real
  • Have Fun
  • Make Everything Better
  • Have Each Other's Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That's who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:

  • Free nights at any of our hotels + discounts for friends & family
  • Live your Best Life fund (we'll help pay for courses that'll make your life better, whether or not they're related to your role with us)
  • Gift cards for achieving targets
  • Employee purchase program so you can get sweet deals on everything from electronics to mattresses!

And these are just a few!

What You Do

  • You embody our four Core Values everyday bringing your positive self to make your fellow employees and guests days brighter.
  • You are the first impression our guests will experience. You are genuinely interested in others and show it with a friendly smile and warm enthusiastic welcome.
  • You quickly check in our guests, support and assist them with any needs they have during their stay, and accurately settle their account when they leave.
  • You are the nerve center of our hotel operations. You own the lobby. You work in a hectic, fast-paced lobby and face new challenges every day with a steady hand on the helm.

What You Need

  • Open availability Monday - Friday required (2-4 shifts per week)
  • Fun loving nature
  • Easy conversationalist
  • Extra-sensory perception to how others are feeling
  • Tech-savvy systems expertise
  • Multi-tasker who doesn't crack under pressure
  • An eagle eye for details
  • Sleuth-like problem solving skills
  • Experience beneficial as customer service representative, receptionist, hospitality, tourism, retail

Join Our Fam-Jam

Don't duck out of this great opportunity to join our Accent Inns family! If this sounds like you, hit that Apply Now button and don't forget to write a note about why you want to work with us!

Check out our Fam Jam Website to learn more about us!

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