FT Program Manager, Government and Stakeholder Relations

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

Reporting to the Vice President, Marketing and Communication, the Program Manager, Government and Stakeholder Relations is responsible for the management and delivery of stakeholder relations, policy analysis and issues management strategies in support of the corporation’s goals. The incumbent provides consultative support to other leaders in the organization and fosters cooperative relationships with key external stakeholders, including government and industry partners. The position provides daily guidance and management for the implementation of stakeholder relations activities and information sharing among both internal and external audiences. Given the sensitivities inherent in this role, the incumbent will work in consultation with the Communications team.

Job Responsibilities

• Develop, plan and implement stakeholder and government relations strategies that support corporate objectives and initiatives.
• Provide advice to senior leaders on stakeholder relations activities that enhance positive relationships and strengthen understanding of Manitoba Liquor & Lotteries (MBLL) and the liquor, gaming and cannabis industries.
• Evaluate the interests and perspectives of stakeholders to identify issues and impacts, and develop and recommend options, approaches, solutions, and responses.
• Identify opportunities and resolve information gaps, providing insight that fosters understanding and consensus among both external and internal stakeholders.
• Proactively support the corporation’s relationship with the Crown Services Secretariat and with other government contacts, providing oversight for information sharing and stakeholder support, and act as a primary contact with Crown Services, funneling and managing work as necessary.
• Provide consultative support and guidance to internal stakeholders related to government policy, legislative and regulatory frameworks, and other stakeholder perspectives on the provincial, federal and international levels.
• Oversee and manage communication activities in support of government and stakeholder relations, including preparation of briefing materials or discussion papers and facilitation of annual public meetings.
• Manage responses related to escalated stakeholder concerns, ensuring information provided is accurate, appropriate, relevant, and responsive, and presents the organization positively.
• Establish and maintain positive working relationships with all internal stakeholders by effectively communicating and sharing information, knowledge, and expertise.
• Collaborate with internal departmental teams to address stakeholder relations needs and seek methods and tools to improve departmental efficiency and deliverables.
• Manage responses to information access requests under FIPPA (Freedom of Information and Perform Start of Protection of Privacy Act)
• Write, review, edit, and approve various communications materials.
• Ensure activities adhere to all legislative and regulatory requirements.
• Support Legal and Corporate Secretary to ensure impacts of legislative and/or regulatory changes are communicated to internal and external stakeholders.
• Participate on or chair committees and corporate project teams/programs as required.
• Provide input and direction on the annual divisional business plan and budget, and departmental policies and procedures.

• Champion Corporate Responsibility (CR) by integrating CR practices into products, plans and work practices and by assessing the business and customer risks and opportunities associated with gambling, liquor and cannabis products, as relevant.
• Attend and/or facilitate meetings as required.
• Complete required courses and video training.
• Other related duties as assigned.

Primary Qualifications

• A degree in public administration, political science, business or a related field; and a minimum of five to seven years of related management experience, preferably in the public sector. A combination of education and experience may be considered.
• Demonstrated political acumen, adaptability, and issues management expertise to respond to sensitive issues, and a strong understanding of provincial government operations, structure, and processes.
• Excellent critical thinking, analytical, judgement and decision-making skills that support department and organizational goals.
• Experience with the Freedom of Information and Protection of Privacy Act and related procedures would be an asset.
• Strong verbal and written communication skills to communicate effectively with staff, clients and stakeholders, and excellent interpersonal skills to build strong working relationships.
• Attention to detail, with demonstrated organizational and time management skills to plan, balance, and manage performance, competing priorities, and workload demands while ensuring departmental standards are met.
• Intermediate skills in Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, and Teams).
• Additional courses in political science, communications planning/strategy development, organizational dynamics and leadership training would be an asset.
• Have and maintain a valid Manitoba Class 5 drivers’ license and access to a reliable vehicle is an asset.

Secondary Qualifications

• Bilingual (French/English) language skills.

Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
• Flex Time: Flexible shifts and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
• Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
• The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.