Franchise Hotel - Housekeeping Supervisor
Hotel Brand: Holiday Inn Express
Location: Canada, Hinton
Hotel: Hinton - (YHTSS)
Job number: FRYHTSS2661
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
About Us
Zainul & Shazma Holdings Ltd. is a family owned and operated business with the goal of bringing superior hotel and restaurant experiences to Alberta. ZS Holdings is proudly run by the Rajan family, and each and every one of their properties bares the mark of their passion and dedication to excellence in the hospitality industry.
Your day to day
Every day is different, but you’ll mostly be:
- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Handling complaints and special requests to keep every guest happy
- Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
- Maintaining inventory levels, preparing budgets, and driving productivity
What we need from you
What we need from you
- Excellent communication and strong interpersonal strong skills
- Business language and tools acumen
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
- 3+ years total experience in related field
- Direct supervisory experience over a housekeeping team, or an equivalent combination of education and work experience
- Must speak local language(s)
- Position may have additional qualifications per brand standard
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
