Department: Fitness & Longevity
Position Type: Unionized Auxiliary
Application Deadline: Open Until Filled
The Fitness Attendant at the Richmond Olympic Oval (“Oval”) plays an important role in creating a safe, welcoming, and engaging environment for all members and guests. This position provides support on the fitness floor by greeting patrons, assisting with equipment use, and encouraging proper technique. Fitness Attendants also help keep the facility clean, ensure policies are followed, and promote Oval programs and services to support member success and enjoyment.
Key Responsibilities
- Welcome and assist patrons by greeting them, checking them in, and responding to inquiries in a professional and friendly manner.
- Conduct both adult and youth fitness centre orientations, introducing proper use of equipment and facility guidelines.
- Provide safe and effective instruction on the use of all cardiovascular and weight training equipment.
- Observe patrons and provide feedback on correct exercise techniques to support safe and effective workouts.
- Offer spotting assistance for strength training exercises as required to ensure member safety.
- Actively promote a wide range of fitness and wellness programs, services, and special initiatives to encourage member engagement.
- Maintain a clean and organized fitness centre by performing equipment setup, cleaning, and light maintenance.
- Conduct regular safety checks on fitness equipment to ensure functionality and safety standards are met.
- Ensure a safe and welcoming environment by monitoring the facility and supporting patrons in following policies and guidelines.
- Track and record daily fitness centre usage statistics for reporting and operational purposes.
- Provide first-aid treatment for minor injuries, coordinate additional care when necessary, and complete incident reports in accordance with procedures.
- Maintain fitness equipment inventory on a quarterly basis and report discrepancies to the supervisor.
- Perform other job-related duties as assigned.
Qualifications
Education and Experience:
- Completion of high school diploma (Grade 12) or equivalent.
- Valid Standard First Aid Certificate from a recognized provider, with CPR-C and AED Certification.
- Completion of Weight Training designation or equivalent; additional fitness certifications are considered an asset.
- Must keep all applicable certifications and registrations in good standing.
- Successful completion of Criminal Record Check.
Skills and Abilities:
- Strong knowledge of the fitness industry and safe exercise practices.
- Ability to work independently and collaboratively within a team setting.
- Excellent verbal and written communication skills.
- Friendly, approachable, and self-motivated, with a strong commitment to customer service.
- Basic computer skills, including comfort with fitness-related software.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Compensation range: $22.37 - $24.84 (pay scale currently under review) as per the Collective Agreement, plus 12% in lieu of benefits (hourly rate is based on qualifications and experience)
Perks:
- Our workplace culture embraces People, Excellence, Leadership, Team and Innovation.
- Access to use the Oval's 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum (restrictions may apply).
- Opportunity to work in additional positions at the Richmond Olympic Oval to grow your knowledge and experience.
- Collaborative team environment.
The Richmond Olympic Oval is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity. We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.
If you believe this is the role for you, you are personable, have a great attitude, are passionate about delivering exceptional customer service and have a genuine interest in contributing to the greater good of our company and our community, we want to hear from you!
