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Enforcement Officer - Toronto

Indigo Group
$39,561 - $50,093 a year
Municipality of Chatham-Kent, Ontario
Part time
3 days ago

Join Our Team at Indigo Park – Where Talent Meets Opportunity!

At Indigo Park, we are passionate about developing future leaders and supporting professional growth every step of the way. If you are ambitious, driven, and eager to learn, we would love to welcome you to our team.

Job Description

The Enforcement Officer ensures that all parking rules are followed without exception. The Parking Enforcement Officer must ensure we consistently meet the client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue.

Location: Chatham-Kent

Job type: Part-time, 3 days/3 hours per week

Responsibilities

  • Patrol designated areas as assigned by the manager
  • Monitor and enforce parking regulations using the LPR vehicle system
  • Issue warnings and citations for vehicles in violation of parking rules
  • Arrange towing for illegally parked or abandoned vehicles and coordinate with tow-truck drivers
  • Identify vehicles in violation of parking codes, stolen vehicles, or counterfeit permits
  • Observe and report hazardous conditions (e.g., unsafe signage) and recommend corrective action
  • Prepare and maintain accurate enforcement and operational records
  • Ensure proper care and maintenance of assigned equipment (e.g., handheld computers, citation book)
  • Provide clear and courteous information to the public regarding parking regulations, facilities, and procedures
  • Perform other duties as assigned by the manager

Qualifications

  • Excellent interpersonal and customer service skills
  • Confidence in problem solving and ability to manage stressful situations
  • Ability to clearly and accurately communicate both written and verbally
  • Ability to work efficiently under pressure in a fast-paced environment
  • Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features

Additional Requirements: Successful candidates must provide a Criminal Background Check.

Indigo Park Canada is the leading provider of parking, transportation, logistical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.

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