Role Summary:
This role is ideal for someone , who has a unique combination of interpretation skills, refugee support experience, and a strong customer-service approach. As our Educational Sales & Student Outreach Advisor, you will guide prospective students through our program offerings, support their career aspirations, and ensure they feel seen, heard, and supported throughout their journey.
Key Responsibilities:
- Conduct consultations with prospective students—especially refugees and newcomers—to understand their goals and provide tailored guidance.
- Clearly communicate program offerings and benefits, assisting in the enrollment process.
- Act as a friendly and empathetic point of contact for walk-ins and referrals.
- Build trust and rapport with clients through culturally sensitive support and active listening.
- Participate in community outreach and newcomer populations.
- Use language skills (Arabic, Dari, Pashto, Tigrinya, Amharic, Ukrainian, Somali, Farsi, Urdu, Spanish or English) to support client understanding and comfort.
- Maintain organized records and follow up with students to ensure high-quality engagement and conversion.
- Contribute to a welcoming office culture that reflects the diverse backgrounds of our clients.
What You Bring:
- Experience working with refugees or newcomer communities (e.g., as an interpreter, community worker, educator).
- Strong interpersonal and communication skills, with a respectful and calm approach.
- Ability to work with people from diverse cultural and educational backgrounds.
- Multilingual skills—especially in Arabic, Dari, Pashto, Tigrinya, Amharic, Ukrainian, Somali, Farsi, Urdu, Spanish and English—are a significant asset.
- Demonstrated history of reliability, punctuality, and teamwork.
- Comfort in fast-paced, client-facing environments (such as info booths, community events, or busy offices).
- A natural talent for helping others feel welcome, supported, and understood.
Bonus if you have:
- Experience in education, teaching, or career counseling.
- Interpreter certification or formal training in client services.
- Knowledge of the refugee experience or other migration journeys.
Why This Role Matters:
This isn’t just a sales job—it’s a bridge-building role. You’ll be empowering students who may have faced serious challenges, helping them find new purpose and direction through education and career support.
Job Type: Full-time
Pay: $36,000.00-$40,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- Cold calling: 1 year (preferred)
- career counselling: 1 year (required)
- Sales: 1 year (required)
Language:
- Multilingual (preferred)
Work Location: Remote
