We're looking for a dog care provider to join our team. Experience desirable, but not required.
If you previously applied, we invite you to apply again. We get a lot of applications and cannot always respond to all candidates.
You have not just a passion for dogs, but also a commitment to delivering the best possible care and to constantly learning more and doing better. You have a desire to make a difference in people and dogs' lives.
Required training will be provided and must be completed by the successful candidate, including WHMIS, First Aid, and Dog Body Language and Communication Training.
We are a positive reinforcement facility and our activity and educational programs support our goal to educate dog owners and empower them with the knowledge, skills and community to give help them give their dogs the best life possible. We use no aversive techniques, tools, or management methods.
This role:
In this role, your days will be diverse. You will work in all areas of The Happy Hound: dog daycare, boarding care, cleaning and client care and services. You will be engaging with and interacting with the public and will be a forward facing representative of The Happy Hound values and services.
Opportunities:
You will be working closely with all members of the team. We are avid supporters of education and building careers. If becoming a dog trainer is on your radar, there are opportunities to shadow trainers and support their programs. If simply working in the dog care industry is your heart's passion, then this is a diverse and varied job with a ton of potential.
The Hours:
This is a PT job with approximately 10 - 25 hours a week available. We have an anticipated schedule and can work around some other commitments, but flexibility in hours available to work will be required.
Evenings, weekends, and some holidays required.
Ongoing responsibilities:
- Overseeing play group and ensuring safety of play groups and all guests
- Safe handling of dogs
- Reception/check-in duties
- Customer service and client care
- Indoor and outdoor cleaning duties
- Feeding, medication administration according to instructions
- Administration duties and preparation for daily activities
- Being on-call once a week or as scheduled
- Other duties associated with each responsibility (such as cleaning, client services and communications, etc).
Wage: Starting at $17/hour
Essential Skills:
- Able and willing to follow directions, demonstrating consistent adherence to protocols learned and practiced during the training period
- Must love dogs and helping people.
- Must have good people skills and conflict resolution skills
- Ability to thrive in a fast paced and changing work environment
- Ability to manage multiple priorities
- Strong leadership qualities (ability to use judgment, delegate, and be supportive)
- Good decision maker
- Responsible and reliable with an outstanding work ethic
- Ability to learn new software for client check-in and schedule updates
- Outstanding written/verbal communication
- Outstanding customer service skills
- Ability to be on feet for up to 8 hours at a stretch
- Ability to lift 50 lbs
- Ability to run/move/react quickly
- Computer proficiency
- Excellent work history and references
- Must be over 18 and authorized to work in Canada
Skills you must feel confident you can learn:
- Working knowledge of dog body language and behavior
- Capable of maintaining awareness of dog behaviour and responding promptly when necessary
- Working knowledge of dog group play management techniques
- Comfortable supervising and handling off-leash dogs
- Comfortable in an off-leash play setting with varying numbers of dogs of varying breeds, temperaments, sizes, and energy levels
The team you’ll be joining:
You’ll be joining a team committed to changing lives and transforming relationships; a team committed to improving the lives of our clients, their dogs, and our employees.
Please email us at [email protected] and include an email introduction about yourself, your personal and professional goals and why you’d like to join us.
Please include a PDF or Word doc resume detailing your education and experience.
Job Types: Part-time, Permanent
Pay: $17.00-$20.00 per hour
Additional pay:
- Tips
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
- Tuition reimbursement
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Work Location: In person