Job Title: Office Manager
Location: SW Calgary, AB
Job Type: Full-Time
Clinic Name: Shawnee Dental Clinic
About Us:
At Shawnee Dental Clinic, we are committed to providing high-quality dental care in a warm, welcoming environment. Our newly opened clinic is equipped with cutting-edge technology and a highly skilled team dedicated to patient satisfaction. We are looking for an experienced, organized, and enthusiastic Office Manager to join our growing team and help create a positive, efficient, and smooth-running office.
Position Overview:
As the Office Manager at Shawnee Dental Clinic, you will be responsible for overseeing the daily operations of the dental office, ensuring that the team functions efficiently, and providing excellent customer service to our patients. You will play an essential role in managing office staff, coordinating schedules, handling patient inquiries, and maintaining a positive atmosphere in the clinic.
Key Responsibilities:
- Manage Office Operations: Oversee all office functions, including patient scheduling, billing, insurance verification, and office supplies management
- Supervise Office Staff: Lead, train, and motivate administrative and clinical support staff to ensure smooth day-to-day operations
- Patient Interaction: Greet patients, handle inquiries, and provide a high level of customer service, ensuring patients have a positive experience from start to finish
- Financial Management: Oversee patient billing, insurance claims, and payments. Work with the dentist to ensure timely billing and collection of accounts
- Scheduling & Coordination: Coordinate appointments for patients, ensuring the schedule is organized and balanced. Manage patient flow to optimize time for dental procedures
- Compliance & Documentation: Ensure that the office is compliant with all regulatory and safety requirements. Maintain accurate patient records and office documents
- Marketing Support: Assist with marketing efforts to promote the clinic through social media, local advertising, and patient referrals
Qualifications:
- Previous experience as an Office Manager in a dental or medical office is preferred
- Knowledge of dental office procedures, insurance, billing, and scheduling systems
- Strong leadership and team management skills
- Exceptional customer service and interpersonal communication skills
- Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment
- Proficient in dental software (e.g., Dentrix) and Microsoft Office Suite
- High school diploma or equivalent required; degree in healthcare administration or a related field is a plus
- Ability to maintain confidentiality and handle sensitive information with professionalism
Benefits:
- Competitive salary based on experience.
- Positive, supportive, and collaborative team environment
- Opportunity for career growth within a new and expanding dental practice
- Onsite parking
How to Apply:
If you are an organized, motivated, and customer-focused individual with a passion for dental care, we would love to hear from you! please send application on indeed with resume and cover letter.
Job Types: Full-time, Part-time, Permanent
Pay: $27.40-$43.42 per hour
Work Location: In person
Expected start date: 2025-10-01
