About the position:
We are currently looking to hire a Dental Office Team Lead to join our team. As a team lead, you will be responsible for handling day-to-day office issues. You will need to take customer service and patient confidentiality very seriously, be poised and professional, proactive, flexible, and adaptable. Our ideal candidate will be passionate about contributing to a close-knit team while delivering exceptional patient experiences.
Responsibilities:
- Leading a team of employees
- Preparing and finalizing financial arrangements for patients
- Treatment coordinating and consultations with patients
- Communicating openly with dentists and management regularly
- Other duties assigned by dentists and the Regional Manager
What we are looking for:
- Excellent phone manners and outstanding customer service skills.
- Strong technical skills – Microsoft Office, Outlook, online fax, multi-line phones, etc.
- Excellent verbal and written communication skills
- Flexibility and adaptability while able to multitask in a fast-paced environment
- Great judgment skills when speaking to patients and dealing with confidential information
- Working with a team, as well as working independently
- Excellent organization and time management skills
- A positive attitude toward performance improvement and reaching office goals
- Someone who is easy to get along with, has a friendly attitude towards all coworkers
- A long-term commitment to our office!
Knowledge of Tracker software is a HIGHLY PREFERRABLE! Willing to train the right candidate.
Work experience and wage:
- Our ideal candidate will have a minimum of 2-3 years experience working in a dental office
- Formal education as a dental administrator or dental assistant
- Knowledge of dental insurance and procedures
- Your initial wage will be determined by your education and work experience
Job Types: Full-time, Permanent
Pay: $28.00-$33.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Application question(s):
- Do you have previous experience working in a dental office?
Work Location: In person
