Who We Are:
We're a leading North American manufacturer and distributor of two-way radio accessories and equipment, powering iconic brands like Walmart, Amazon, The GAP, Lowe's, and events like the Super Bowl and Grammy's. We’re a collaborative and goal driven team, focused on customer service excellence.
Who We’re Looking For:
Impact Radio Accessories is seeking a dynamic and results-oriented Dealer Territory Account Manager to nurture and grow our radio dealer territory.
Core Accountabilities:
Dealer Relationship Management: Build and maintain strong, productive relationships with dealer accounts within the assigned territory, serving as the primary point of contact.
Sales Growth: Drive sales growth by developing and executing strategic plans for each dealer, aiming to exceed sales targets and revenue goals.
Planning & Analysis: Analyze territory performance, market trends, and dealer potential to develop targeted strategies and action plans that optimize market share and profitability.
Training & Development: Provide training and support to dealer teams on products, sales techniques, and company protocols to ensure product knowledge and alignment with Impact goals.
Performance Monitoring & Reporting: Monitor dealer performance through regular reviews, KPI tracking, and sales reporting, identifying and implementing best opportunities for improvement.
Customer Service & Issue Resolution: Be a problem-solver for dealer inquiries, ensuring timely and effective resolutions that support dealer satisfaction and loyalty.
Market Intelligence: Gather and report on competitive activity, market dynamics, and potential growth opportunities to inform strategy adjustments and enhance competitive positioning.
Cross-functional Collaboration: Collaborate closely with internal teams, such as product, marketing, and logistics, to support dealer needs, streamline processes, and improve dealer experience.
What you offer:
- >3 years of territory account management experience, ideally in durable goods distribution.
- A proven track record of building high trust relationships with customers and stakeholders that lead to revenue growth.
- Strong analytical skills and data-driven decision making.
- Experience with channel sales and CRM systems.
- Someone who loves living in Kelowna/Interior and being part of an in-office team.
What we offer:
- Competitive base salary & variable compensation plan with annual OTE of $90,000+.
- Leading health insurance and wellness benefits package including health spending accounts, mental health support and EFAP.
- Professional development, training and growth opportunities.
- Opportunity to be part of a dynamic and growing company with a strong company culture.
Our Culture:
- We strive for customer service excellence, and we see our customers as partners in growth.
- We like data and we use it to continually to improve processes, drive results and shape our goals.
- As a team, we work proactively to improve communication, commitment, follow-through and accountability to drive results, growth and performance.
Job Type: Full-time
Pay: $60,000.00-$90,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program
Education:
- Secondary School (preferred)
Experience:
- B2B sales: 3 years (preferred)
Language:
- English (required)
Work Location: In person
