About Us
The Car Girls supports automotive dealers with professional, friendly, Canadian-based customer service. We book service appointments, manage sales and service follow-ups, and provide business and marketing solutions for automotive retailers across North America.
Job Description
This position supports automotive dealerships with inbound service appointment calls in our Aurora office. This is not a work-from-home role.
We are seeking an individual with strong phone skills and a customer-first attitude to join our BDC department. Previous phone or dealership/automotive experience (rental car agency, reception, appointment booking) is an asset, but we are willing to train the right person. Being reliable and dependable is essential for this role.
The successful candidate will:
- Answer inbound calls and schedule service appointments directly into dealer systems
- Update client information accurately
- Manage tire storage records
- Check recalls and follow dealership parameters
- Deliver excellent customer service in a fun, fast-paced environment
Skills & Qualifications
- Strong phone and customer service skills
- Proficient with computers and keyboarding
- Excellent verbal and written communication
- Ability to multitask effectively and work with a team
- Previous automotive, dealership, Toyota experience is an asset
- Do you speak another language (e.g., Mandarin, Cantonese, French)? Let us know — it’s always considered a plus!
What We Offer
- Benefits package
- Fun, supportive team atmosphere
- Opportunities to learn and grow in the automotive industry
- Casual Dress
- Flexible hours rotating Saturday and evening may be required
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Casual dress
- Flexible schedule
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
