Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 15 years of experience in consulting, IT services, or other relevant field.
- Experience leading cloud migrations, digital implementations, or managed services operations for organizations.
- Experience with IT infrastructure or cloud-native applications development.
Preferred qualifications:
- Mater's degree in a Management or Technical field.
- 5 years of experience in customer-facing roles.
- Experience leading enterprise organizations through a people, process, and technology transformation from building and operating legacy, on-premise software to running as a digital native business in the public cloud.
- Experience with data center migration strategies, collaborating with channel partners and systems integrators.
- Experience helping customers decide whether to make investments in new technologies and projects based on expected value and return on investment (ROI).
- Knowledge of the Google Cloud ecosystem.
About the job
As a Consulting Account Lead, you will serve as a trusted advisor to Google Cloud’s largest customers by enabling them to use Google Cloud products to achieve their business goals. You will partner with customers to develop cloud success plans: organizational, programmatic, and technical strategies to meet their business and stakeholder goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of Google Cloud products. You will recommend standard procedures relevant to their industry and organizational changes to accelerate their on-boarding and migration plans. You will lead the adoption of Google Cloud, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will work across customer facing teams to ensure that a customer’s experience on Google Cloud exceeds their expectations. As Account Lead, you will understand the customer’s industry and business goals and engage with stakeholders across a cross-functional and geographically dispersed team to ensure Google is helping them achieve their goals.
In this role, you will be required to be on the customer site for up to 50% of the time.
Responsibilities
- Drive the adoption and on-boarding of Google Cloud at key organizations to help customers realize the business value of our partnership and offerings.
- Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
- Form relationships with stakeholders to understanding a customer’s business within their industry and develop road-maps.
- Guide IT and business executives through the organizational changes needed to unlock the full value of the cloud, and help them staff, train, and align their people and partners to deliver on their cloud transformation.
- Partner with customer-facing account teams and executives from across Google to develop technical plans that help customers achieve their business and cloud consumption goals.
