Commercial Lines Account Executive – Renewal and Retention

Job Purpose

My Insurance Broker Corp is looking to add to its Commercial Accounts team a dynamic, energic, and team-oriented Account Executive – Renewal and Retention. The successful candidate will build and maintain positive, long-lasting relationships with clients, insurance company representatives, and team members. The Account Executive must be well organized and possess the ability to prioritize workflow while working with their team to provide outstanding customer service to our clients.

Duties and Responsibilities

• Maintain positive, long-term relationships with clients, brokers, insurance company representatives, and team members.
• Provide value to clients by offering newly available coverages, identifying exposures, determining the appropriate solutions to those exposures, and advising the client of the reasons the solutions are best for their business.
• Collaborate with both the marketing and service teams.
• Respond to the insurance company and/or client concerns/inquiries in a timely professional manner.
• Organize and prioritize work effectively with a sense of urgency.
• Maintain current client files.
• Other miscellaneous duties as required.

Administrating Endorsements and Service House Clients - Commercial Lines:

• Work in close collaboration with MIB Broker Partners and new business underwriter
• Manage a book of business with a mix of small to medium commercial insurance accounts with an MGA/Specialty Market.
• Negotiate coverages, rates and premiums with insurance underwriters and MIB clients.
• Create and update new business and renewal submissions and market existing business if required.
• Conduct annual renewal reviews with clients and provide recommendations, if required.
• Cross selling opportunities on mono lines policies.
• Review inspection reports and follow up for outstanding recommendations
• Manage accounts receivable / transactions on the accounts on Agency Billing policies
• Work closely with the claims department and clients during claims’ negotiations and settlements
• Perform other related duties and projects, as required

Qualifications

• Minimum College or University level Degree/Undergraduates Degree or comparable experience
• Minimum 3 - 5 years of work experience in a commercial lines department at an Insurance Brokerage and/or Insurance company in a similar role and/or with similar duties and responsibilities
• R.I.B.O (Level I) License
• Proficient with insurance policy systems as well as MS Office, specifically Excel, Word, and Outlook
• Experience working with company portals and Broker Management System (EPIC) is an asset.
• CIP or CAIB Certification or working towards its completion

Competency

• Demonstrated ability to handle multiple priorities successfully
• Excellent verbal and written communication skills
• Strong analytical, time management and organizational skills
• Strong attention to detail and efficient keyboarding skills.
• Ability to work independently and as part of a team.
• Ability to create realistic schedules and meet deadlines under pressure and interruptions
• High level of integrity, confidentially, and accountability

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Work Location: In person