Big Hearts Home Care is seeking an experienced Client care coordinator to join our healthcare management team. We value compassion, integrity, innovation and excellence in care. As a Client care coordinator you will be supporting our operations in the Lower Mainland, managing service to the elderly, injured workers and accident victims. You will be responsible for ensuring our clients receive quality home care and healthcare services as we enrich the lives of clients within our community.
Duties and Responsibilities
The Care coordinator will be responsible for the following:
- Meet and communicate with new potential clients and family members
- Manage a team of passionate caregivers
- Design and implement care plans
- Liaise with hospital, WorkSafe BC staff and community health workers
- Provide one-on-one training to caregivers
- Develop strong referral relationships in the community
- Develop and implement best business practices in collaboration with our team
Position Requirements
- 5+ years’ experience in the healthcare field
- Worksafe Experience (required)
- Valid driver’s license, access to a vehicle and comfortable driving throughout Vancouver
- Comfortable using various healthcare systems, MS Office, Adobe, and email
- Available for odd shifts in the evenings, early mornings and weekends
- Self-managed as well as love working in a team on fulfilling projects
- Love bringing a positive customer service experience to clients
Benefits
- Growth opportunities
- Competitive wage
- Flexible hours
- Company phone & laptop
- Paid vacation
- Extended health & dental benefits
- Subsidized continuing education
Big Hearts Home Care is an equal opportunity employer. Only shortlisted candidates will be contacted. Thank you for your time!
Job Type: Full-time
Pay: From $27.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Wellness program
- Work from home
Schedule:
- Day shift
Application question(s):
- Do you have a background in nursing?
- How many years of client care management do you have?
Work Location: In person
