Care Support Supervisor

Overall Purpose:

To manage the SafeHope Home Care Team and overall maintenance workings of the residential program.

General Duties:

• Consider and adhere to risk management and participant protection policies and procedures
• Maintain proper procedures and paperwork, ensuring ethical guidelines
• Adhere to privacy and confidentiality agreements
• Follow the mandate of the organization
• Participate in team approach to problem solving and goal setting

Primary Duties:

• Facilitate onboarding of new participants in the home with Manager of Care and Intake
• Collaborate with Manager of Care and Intake on all intakes
• Works closely with Manager of Care and Intake to ensure a collaborative approach between the residential program and day program as well as ensuring the participants recovery goals are being supported in both settings
• Supervise & support Care Team
• Be on rotating schedule for on-call/relief with Manager of Care and Intake and other Team Leads, including holidays.
• Debrief with Care Team biweekly
• To complete quarterly Care Team performance evaluations with Manager of Care and Intake
• Facilitate Care Team meetings monthly with Manager of Care and Intake
• Ensure all Care Team CRMS notes are up to date and input properly
• Directly responsible for all training of new Care Staff, unless otherwise approved and to be completed when participants are not present in the home
• Manage participant MAR sheets in co-operation with Manager of Care and Intake
• Develop and review residential documents/forms and programs
• Ensure the adherence to residential rules
• Complete shift schedule for Care Team staff
• Attend weekly team meetings and monthly team debriefs
• Ensure maintenance of the residential home
• Communicate regularly and work collaboratively with Program staff and Management to maintain consistency in participant support
• Support Health & Safety Rep
• Other duties as assigned

Qualifications

• At least 2 years of experience in a residential housing environment
• Working towards a degree in Social work
• Strong communication skills
• Strong leadership skills
• Ability to manage a team
• Strong organizational skills
• Valid G licence is manadatory
• Conflict resolution skills

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Work Location: In person