Care Coordination Lead, RPN
Pay range - $22-$29
Summary: The Care Coordination Lead, RPN will lead in delivering care coordination's and outreach activities in primary care. This is a permanent full time position (4-5 days a week, including occasional weekends and evenings).
Location: Remote, with occasional in-person meetings
Responsibilities:
- Provide virtual care coordinations to patients and insurance partners
- Support care with physicians, pharmacies and allied health professionals
- Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
- Provide service presentations to clients and partners
- Initiate and maintain patient record accurately and efficiently in the EMR
- Supports management and perform tasks for service delivery
- Performs outreach calls to secure care options
- Contribute to the development of care process and algorithms
- Perform other related duties as assigned
Requirements:
- RPN registration - required
- Primary care experience - required
- Previous medical administration experience is an asset
- Excellent communication skills, ability to multi-task and willingness to learn
- Computer proficiency
- Knowledge of EMR and G-suite is an asset
- Able to work effectively in a fast-paced environment
- Strong organizational skills and attention to details
Job Type: Full-time
Application question(s):
- What is your email address? Please note this is a mandatory question.
- Do you have direct patient experience in a doctors office (family doctors, walk-in clinics and specialists)? Please note hospital, rehab and long term care are not considered experience in a doctor's office. Please note this is a mandatory question.
Licence/Certification:
- license as an RPN in Canada? (required)
Work Location: Remote
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