Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
Canadian Defence Account Client Account Manager (CAM)
Location: Flexible within Canada – preference for candidates located near a major AECOM office (Toronto, Ottawa, Montreal, Edmonton, or Vancouver)
Business Line: Canada Federal Programs – Global Governments
Employment Type: Full-time Permanent
AECOM is actively seeking a Client Account Manager (CAM) to lead our Canadian Defence Account, supporting strategic growth and long-term relationship development within Canada's federal defence sector. This is a high-visibility leadership role with influence across internal business lines and external client relationships, driving collaboration, strategy, and pursuit excellence across AECOM Canada.
The successful candidate will report to the Canadian Federal Lead and work closely with Business Line Leaders (BLLs) across Canada. In addition, the successful candidate will work closely with the Global Government Business Line’s Director for Defence Accounts. The CAM will serve as the lead strategist, relationship manager, and opportunity champion for a defined portfolio of federal clients, including the Department of National Defence (DND), Canadian Armed Forces (CAF), and Public Services and Procurement Canada (PSPC), with potential links to U.S. Department of Defense (USDOD) collaboration under bi-national agreements.
Responsibilities
Lead development and execution of long-term strategic account plans based on market trends, policy shifts, capital program insights, and AECOM’s differentiators
Collaborate with Business Line Leaders to prioritize investment and resourcing based on client alignment, program needs, and growth potential
Analyze competitor positioning and small business partnerships to guide teaming strategies
Develop and manage an integrated, multi-year account plan with clear goals, KPIs, and pipeline targets
Oversee pursuit identification, go/no-go decisions, capture planning, and resource alignment across AECOM sectors
Foster senior-level client relationships with Defence and Federal stakeholders; regularly engage key influencers and decision-makers
Coordinate across geographies to ensure a seamless and strategic client experience
Maintain and manage an active pipeline of federal opportunities using Salesforce CRM
Ensure major pursuits have complete capture plans, risk assessments, and pricing strategies
Drive integration of technical, compliance, and pricing components in alignment with Government of Canada procurement regulations
Lead or support key proposals and submissions, particularly for complex or strategic contracts
Monitor performance of AECOM teams delivering services under defence contracts, including AE, planning, master planning, environmental, construction management, and FMS/DCS support
Facilitate resolution of issues with Project Managers and clients, ensuring a high level of service and compliance
Identify and manage potential conflicts of interest (OCI); act as point of escalation for deconfliction across teams
Inspire and lead internal teams across Business Lines to align on federal pursuits and priorities
Support professional development by encouraging federal staff to participate in external speaking engagements, thought leadership, and defence industry associations
Provide mentorship to early career professionals engaged in federal programs
Maintain oversight of performance against annual targets and report regularly to the Global Governments leadership team
Lead internal account reviews, client debriefs, and business line alignment sessions
Participate in internal AECOM compliance and governance forums, joint ventures (JVs), and sector-specific reviews as needed
Qualifications
Minimum Requirements
Bachelor’s degree in engineering, architecture, planning, or a related technical field
10+ years of experience in the Canadian Defence market with a focus on the built environment and Infrastructure
At least 2years in a leadership and client-facing role
Demonstrated experience leading business development, strategic planning, and account management in the Defence marketplace
Proven ability to manage complex pursuits, navigate government procurement frameworks, and lead cross-functional teams
Experience building and sustaining client relationships at the executive level
Eligibility for federal security clearance is required; preference given to candidates with existing Reliability or Secret Clearance
Willingness to travel within Canada and occasionally internationally as needed
Preferred Qualifications
Ideally a Bachelor’s degree in engineering, architecture, planning, or a related technical field
15+ years of experience in the Canadian Defence market with a focus on the built environment and Infrastructure
Ideally 6+ years leadership experience
Master’s degree or post-graduate diploma in business, public administration, engineering management, or a related discipline
Prior experience working with or managing accounts within Department of National Defence (DND), CAF, PSPC, or equivalent
Knowledge of Canadian defence programs, including FMS/DCS, MILCON, infrastructure modernization, and environmental services
Understanding of relevant federal procurement mechanisms (e.g., Task-Based Standing Offers, Supply Arrangements, ACAN, MERX processes)
Salesforce CRM proficiency and experience managing complex pipeline portfolios
Bilingual (English/French) considered an asset
AECOM is proud to provide services that help secure Canada’s future while supporting sustainable infrastructure growth. Join our Defence team to lead meaningful programs that make a difference locally and globally.
Additional Information
Sponsorship for Canadian employment authorization is not available for this position
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
