We are a Canadian-founded global distributor of industrial valves since 1980 and an industry leader specializing in Severe Service Valves. Driven by core values - Integrity, Excellence, Initiative, Teamwork, Humour and Fun, and Continual Learning - we are committed to delivering top-quality solutions. We are looking for a passionate team member who embodies these values to contribute to our long-term success.
About the role
As the Business Systems Analyst, you will play a key role in the implementation, configuration, and ongoing support of our enterprise systems, including ERP and CRM platforms. The ideal candidate will collaborate closely with cross-functional teams to gather requirements, configure systems, support integrations, and ensure the platforms are aligned with business needs. Your expertise will contribute to the continuous improvement of processes and the sharing of best practices within the company.
What You’ll Do
- Analyze business requirements and translate them into system solutionsto ensure platforms are tailored to real business needs and support operational goals.
- Configure and support ERP/CRM systems and integrations to enhance system functionality and streamline cross-platform workflows.
- Coordinate testing phases and ensure smooth rollouts of new tools and features to minimize disruptions and drive successful technology adoption.
- Develop Process Maps, SOPs, training materials, and user documentation to support user enablement and promote system consistency across teams.
- Provide training and guidance to the business when new tools and features are introduced
- Support users with dashboards, reporting, and ongoing system improvements to empower data-driven decisions and continuous process enhancement.
About You
- Diploma or degree in IT Systems or equivalent experience
- Experience with IT systems and software customization. Previous experience with SAP B1, Salesforce, and AI platforms a plus!
- Strong communication skills—able to explain tech to non-tech folks
- Analytical mindset with strong organization and prioritization skills
- Curious, self-motivated, and results-driven, with the ability to learn in a fast-paced environment
Why Join Us?
Join a team that values expertise, encourages collaboration, and puts customer success at the center of everything we do. If you enjoy turning business needs into smart system solutions and want to make a real impact, this is a great opportunity to help shape meaningful, long-term improvements. Plus, you’ll enjoy:
- Comprehensive Benefits: Company-paid extended health, dental, vision, and paramedical coverage
- Financial Support: RRSP matching and annual profit sharing
- Work-Life Balance: Paid sick and personal days, plus two “Sunny Fridays or Mondays” to extend your weekend
- Generous Time Off: A competitive vacation package
- Well-Being: Access to an Employee & Family Assistance Program and Cost Plus Benefits to promote personal health
- Career Development Opportunities, including a Tuition Reimbursement program
- Extras: Costco membership, employee referral bonuses, company events, and more
If you're looking for a rewarding role with a vibrant and growing company, and your skills and background meet the criteria above, we'd love to meet you! Submit your resume and, if you’d like, a short cover letter telling us a little more about yourself.
Job Types: Full-time, Permanent
Pay: $90,000.00-$95,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Vancouver, BC V5X 4V6
