Job Title: Business Analyst and Application Specialist
Company: Taggart Construction Limited
Location: 3187 Albion Road South, Ottawa ON
About Us
For more than 75 years, Taggart Construction Limited has been building the essential infrastructure that keeps Ottawa and Kingston moving, from heavy civil construction and site servicing to sewer and watermain installation, grading, and road building. Doran Contractors, with over 120 years of general contracting expertise, delivers projects on time, on budget, and with precision down to the last detail. Together, we bring a proven track record, a reputation for excellence, and a commitment to shaping strong, thriving communities across Eastern Ontario.
As part of the Taggart Group, Taggart Construction and Doran Contractors are proud, family-owned businesses benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.
At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.
Building integrity, quality, and community together.
About this Role
Passionate about construction and curious about how technology can help crews build better, faster, and more efficiently?
This is your chance to be the connection between job site know-how and smart digital solutions. Join us as a Business Analyst and Application Specialist, where you’ll combine your technical skills with hands-on field engagement to support our construction operations at Taggart Construction and Doran Contractors. You’ll help ensure the tools we use, like HCSS, Autodesk Build, , and others, are driving real results where it matters most: on the job site.
What You’ll Do:
- Be the go-to expert for application support—on-site and in the office.
- Provide training, solve real-time issues, and help field teams get the most out of our software tools.
- Work directly with forepersons, project managers, superintendents, and other team members to ensure tech is working with them, not against them.
- Drive continuous improvement by staying connected to our operations and ensuring that digital tools align with how we build.
Reporting to the VP of Business Improvement, you’ll play a key role in bridging the gap between technology and construction, empowering our people, improving workflows, and supporting the execution of great projects.
This isn’t just a desk job, it’s a role for someone who wants to be out there, side by side with the teams building our city.
Key Responsibilities:
Collaboration & Process Improvement
- Partner with IT, Operations, and end users to evaluate application needs, identify pain points, and recommend improvements that enhance functionality, user experience, and workflows.
- Support cross-functional teams during new software implementations or integrations by participating in planning, contributing timelines, and aligning deliverables with business needs.
- Stay current on emerging technologies, assess potential tools, and contribute to transition planning for long-term application support ownership.
Application Management & Deployment
- Coordinate software upgrades, user acceptance testing (UAT), and application deployments, ensuring smooth transitions and minimal disruption to business operations.
- Manage application access, role-based permissions, license tracking, and work with vendors or procurement teams on renewals, upgrades, and usage optimization.
- Track and report on implementation progress and user readiness, while assisting with validation of invoices and alignment with licensing agreements.
Training & User Support
- Deliver onboarding and ongoing training for key business applications through in-person sessions, virtual workshops, and self-serve resources like tutorials, FAQs, and documentation.
- Provide first-line application support to both field and office users, including troubleshooting, issue tracking, and coordination with IT for escalations.
- Monitor application performance, document recurring issues and solutions, and ensure teams are prepared and trained ahead of system changes or deployments.
What We’re Looking For
- Post-secondary education in Information Technology, Engineering, or a related field.
- 7–10 years of experience in business analysis, IT, application support, including user training and troubleshooting.
- Demonstrated involvement in software implementation or enhancement projects, ideally with business-critical or construction-related applications.
- Strong knowledge of enterprise systems, IT infrastructure, and tools such as Microsoft Office, SharePoint, and project management platforms.
- Excellent communication, problem-solving, and collaboration skills, with the ability to manage multiple priorities across departments.
- Valid driver’s license and access to a vehicle.
Nice To Have
- Experience supporting teams in construction, engineering, or real estate development environments.
- Experience working in a construction environment.
- Familiarity with application deployment planning, user administration, and access control.
Work Environment
- Busy, and at times, a loud work environment. Visiting construction sites and residential developments as needed.
- Providing service to several people, companies or departments, working under many simultaneous deadlines, working for a group of companies.
- Flexibility in work hours is expected to effectively support our teams in both the field and office, which may include occasional overtime.
What We Offer
- Competitive base salary and incentive pay.
- Be part of a well-established company known for delivering high-quality projects with a strong market reputation.
- Hybrid work model with the ability to work remotely and attend site visits as needed.
- Join a stable organization that values long-term success and continuous improvement.
Apply Today
At Taggart Construction Limited, you’ll be part of something bigger. If you’re ready to make an impact on the construction industry by helping teams work smarter through technology, we want to hear from you! Join us and be part of building smarter, stronger communities.
Accommodation Requests
The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.
In accordance with Accessibility for Ontarians with a Disabilities Act, we’re committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to [email protected] with your request.
Thank You for Considering Taggart Construction Limited
Thank you for your interest in joining Taggart Construction Limited. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Taggart Construction Limited and are not eligible for compensation.
