Scope of Position
The HR & Administration Coordinator is responsible for a variety of support and administrative functions for the HR department as well as supporting the SVP, Human Resources and the Administration team as required.
Key Responsibilities:
Pension & Benefits Administration & Support
Completes tasks related to new hires or request for changes in benefits
Completes tasks related to termination of employment
Responds to employee questions/issues related to benefits
Requests DB pension calculations from the actuary
Assists with coordinating employee information sessions related to benefits
Maintain the ‘master vacation tracker’ and filing of required forms
Assists with Service Award Program and works with the communications team when necessary
Assists with retiree benefits including responding to questions from retirees
Assists with the leave of absence portfolio and occupational health and safety
Assists with annual pension/benefits tasks as required
Filing of forms and other documentation (soft filing on the shared drive and hard files located in the office)
Liase with the various benefit providers regarding issues for problem resolution
HR Administration & Support
Resets employee passwords for the HRIS (Dayforce)
Monitors and orders supplies for the department
Maintenance of various HR lists/forms such as BCP, Employee Telephone Directory, Security Access Forms, etc.
Manages external storage pick up and drop off
Assists with the maintenance of existing paper-based employee personnel files
Supports the SVP Human Resources as required
Support to the Administration Team
Arrange couriers as required to meet business needs
Provide reception support remotely 2 days per week
Assist with general office management an administrative task
Research/Special Projects
Contributes to a variety of projects in support of the department’s annual objectives
Conducts research on a variety of HR topics
Expectations / Outcomes
Accurate information maintained in HRIS database and employee personnel files
Accurate information maintained in benefit provider web portals
Contacts
Internal
IBC managers at all levels
IBC employees
External
Third Party Providers
Retirees
Employees at other organizations for which we provide HR support
Qualifications
Post-secondary education in HR or related field
Bilingual in French and English is required.
3 - 5 years’ experience in HR, 3 - 5 years’ experience in the administration of Group Insurance Benefits & Pension Plans is required
Good understanding of the functional areas of HR as relates to data management
Working knowledge of Excel including ability to create and manipulate spreadsheets, basic formulas, v-lookup, etc.
Working knowledge of Word including ability to import and manipulate charts, pictures, mail merge etc.
Key Skills and Competencies
High attention to detail
Ability to work in a fast-paced environment with tight deadlines
Ability to handle highly confidential information
Ability to identify areas to improve efficiency
Demonstrated ability to work collaboratively within a team environment
Analytical skills with a keen interest in systems and processes
Excellent communication skills, both written and verbal
IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others.
IBC welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact Medina Kadija at [email protected]. IBC will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
Please be advised that only those applicants who are selected for interviews will be contacted.
