Beauty Department Manager

Job Summary

Reporting to the Front Store Manager/Owner, the Cosmetics Manager is a hands-on role responsible for the success of the Cosmetics Department.

Success in this role involves:

• Ensuring seamless customer service throughout the Cosmetics Department
• Developing and increasing cosmetic sales and profitability through effective product displays and both seasonal and daily promotional activities
• Delegating effectively to achieve daily results
• Managing and motivating staff

Customer Service

• Provide friendly and professional customer service
• Provide information, advice, application, counsel, and instruction for available beauty products
• Carry out sales transactions and returns courteously and accurately
• Ensure loss prevention systems and procedures are performed according to store policy
• Ensure daily sales targets are met by cosmetic department staff
• Train and coach, any other store personnel, or cosmetic staff to ensure a positive customer experience in your department

Merchandsing

• Ensure creative displays are implemented and rotated in the cosmetics department
• Maintain cosmetics signage for displays and regular sections
• Create a clutter free department with open aisles free of boxes and excessive displays
• Follow proper stock rotation procedures to ensure inventory with expiry dates are dealt with in a timely manner via return to the wholesale, sale pricing, or return to the vendor

Purchasing

• Utilize POS data to manage purchasing and inventory control
• Review monthly POS sales and make adjustments to the Cosmetic Open-to-Buy system, as required
• Access Pharmasave Portal on a regular basis
• Meet with Sales Representatives to place direct shipping orders, process returns and learn about new products
• Establish exit strategies for dated product
• Ensure all paperwork is processed with the appropriate store team member such as the POS Operator or store accountant/bookkeeper

Job Requirements, Skills and Competencies Education & Experience

• Two years of retail experience
• One year of management or supervisory experience
• Previous beauty counter experience considered an asset
• Strong computer and POS skills
• Good understanding of financial and operational information
• Strong organization and leadership skills
• Good attention to detail and ability to take initiative
• Strong verbal and written communication skills

Working Conditions

• • Standing for up to 8 hours
• • Lifting/moving up to 30 lbs may be required
• • Climbing a ladder may be required

Job Type: Full-time

Pay: $23.00-$28.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Store discount

Flexible language requirement:

• English not required
• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Language:

• French (preferred)

Work Location: In person