Location: Galeries de la Capitale, Quebec City
Workplace Type: On-site
Job Type: Full-Time, Permanent
THE TEAM
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE
As Back of House Manager, you will own all activity happening in the BOH. This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory accuracy & efficiency per company standards. This is a key role within the store’s leadership team, which reports to the store manager plus a dotted line to JD Canada's BOH Manager (Support Office). Your experience making quick decisions, and the ability to pivot with ever changing business needs will be tested daily! The ideal candidate will have a high sense of urgency, be self driven & motivated, have a keen eye for detail and accuracy.
Duties/Responsibilities:
- Lead day-to-day operations of the stockroom (BOH). Ensure accurate labeling, logical
- Managing daily e-commerce fulfillment, which consists of picking, packing and shipping
- Communicate daily with customer service, support office leaders, and other stores via
- Decrease store shrinkage by researching inventory discrepancies and problem-solving
- Oversea store supplies, ensuring the retail store has everything it needs for daily/weekly
- Lead by example while providing a positive and inclusive work environment for the entire
- Encourage and foster personal progression throughout the staff team.
- As part of the management team, you will be responsible to fully understand & work
- Helping with onboarding and training of new starters.
- Maintain an awareness of all product knowledge, and current or upcoming product /
Required Skills, Experience, and Behaviors:
- 3+ years stockroom and/or distribution center experience
- 2+ years people management experience
- Excellent verbal and written communication skills.
- Strong attention to detail and task oriented.
- Must have a high sense of urgency. Being both proactive and organized.
- Full time availability – standard daily starts as early 8am, including late nights, weekends, and
- Proven experience supervising, training and developing team members.
- Strong cognitive and mathematical skills, including problem analysis, decision making
- High level of ethics, values, integrity, and trust.
- Openness to feedback and willingness to develop.
- Leadership - You're an inspirational and dynamic leader who is naturally warm and
successes.
Bonus points for…
- Being passionate and knowledgeable about streetwear and sneaker culture.
- G-Suite, experience with Gmail, Google Docs, Sheets is an asset.
- Experience with Jesta POS, Shopify and Slack platform is an asset.
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