Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World at Caterpillar Inc.
Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About Cat Financial
Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.
Role Definition
We are seeking an individual to join our Caterpillar Financial team in Canada as an Associate Sales Support Representative, providing administrative and in-house support to the sales team, contributing to relationship-building, and enhancing the experience for our customers and Cat Dealers.
Degree Requirement
Degree or equivalent experience desired.
Key Responsibilities
Deliver finance quotations to Cat Dealers, customers, and internal staff, including alternative scenarios when applicable.
Finalize pricing for transactions prior to funding, ensuring accuracy in pricing, merchandising programs, and quote amendments.
Serve as a subject matter expert on financial products and merchandising programs, supporting Cat Dealers and internal staff. May assist in developing and coordinating promotional programs.
Support the development, maintenance, and execution of Caterpillar-driven merchandising programs; may also assist in training efforts.
Analyze and maintain sales and statistical reports at local, area, and regional levels to identify growth opportunities and assess sales effectiveness. May prepare custom reports upon request.
Skill Descriptors
Decision Making & Critical Thinking
Applies structured techniques for decision-making.
Demonstrates understanding of financing and taxation principles.
Prepares and interprets sales and statistical reports.
Identifies and prioritizes concerns.
Assesses risks, benefits, and alternatives.
Customer Focus
Prioritizes customer and dealer needs in decision-making.
Researches and verifies customer expectations.
Gathers feedback and acts on improvement opportunities.
Aligns organizational goals with customer needs.
Effective Communication
Builds strong relationships with customers and dealer personnel.
Accepts and applies feedback to improve communication.
Delivers oral presentations and participates in dealer training.
Interprets non-verbal cues effectively.
Relationship Management
Plans and prioritizes tasks to ensure high-quality service.
Develops accurate and competitive finance lease quotes.
Maintains productive relationships with customers and dealer personnel.
Account Management
Prepares sales and statistical reports.
Understands sales, credit, and customer service principles.
Demonstrates knowledge of financing and leasing products and documentation.
Assists in the development, maintenance and execution of Caterpillar driven merchandising programs and may assist with training dealers and internal staff.
Additional Information
Relocation and sponsorship not offered.
Applications accepted until 11:59pm EDT Thursday September 4 2025
We are committed to creating an inclusive and accessible workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will work to provide accommodations throughout the recruitment process to applicants with disabilities. If selected to participate in the process, please inform Human Resources of the nature of any accommodation(s) that you may require.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. #LI
Posting Dates:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
