A day in the life as an Assistant Branch Manager:
- You will take the lead in the branch to grow Westoba’s book of business by building strong business relationships, gaining wallet share and demonstrating your expertise on all things deposit, lending and wealth management
- You will empower and engage our people through effective sales and service coaching, honest and constructive feedback and an open-door policy
- Develop performance standards to build a team of qualified, professional, and capable employees through training, coaching, and mentoring
- Experienced in business development and member retention; lead the branch in growing Westoba’s book of business by building strong relationships, increasing wallet share, and showcasing expertise in deposits, lending, and wealth management.
- Expertise in GL accounting, cash handling, and lending operations
- Ensure effective audit and risk management functions for the branch
- Lead the member services team with hiring, training and employee management requirements in conjunction with the Human Resources team and Branch Manager
- Assist the Branch Manager with providing leadership and coaching to branch/region member services team members through strong communication and team-building skills; ensure corporate initiatives are understood and executed at the branch level
- Assist the Branch Manager with leading huddles as required
What you bring to the table:
- Post-secondary education, such as a Business Administration certificate, is preferred
- Minimum of 3-5 years of Member Experience, assisting members with cash transactions, advice, and customer/member service-related experience is expected
- A forward-thinker with a can-do attitude who can adapt to any situation
- A go-getter who is not afraid to go out and grow our book of business
- A high-energy individual who likes variety and who can get things done
- Proven experience in completing activities with accuracy and attention to detail
- Effective communication skills
- Utilizes effective problem-solving skills in everyday work
- Independently manages multiple tasks and priorities
- Identifies as a self-leader and a strong team player
- Proven experience with various computer applications
- Leads training & development for new Member Service Representatives
What Westoba has to offer:
- Competitive compensation and benefits
- Company-matched pension program
- Results-orientated bonus program
- Dollars invested in your education
- Discounted rates on your annual GoodLife Fitness membership
- Plus awesome financial perks including:
- No-fee chequing and savings accounts
- Preferred rates on deposits
- Discounted rates on loans
If this is you, please submit your cover letter and resume by clicking the APPLY button below. If this role is not right for you, referrals are always welcome!
We thank all applicants; however, only those who are short-listed will be contacted.
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