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Alumni Officer (DeGroote School of Business)

McMaster University
$28 - $43 an hour
City of Hamilton, Ontario
2 weeks ago
Regular/Temporary
Regular


Job Title
Alumni Officer (DeGroote School of Business)
Job ID
71342


Location

Central Campus


Open Date
08/07/2025


Job Type
Continuing


Close Date
08/18/2025


Employee Group
Unifor Unit 1, Staff
Favorite Job


Department
DSB Advancement


Salary Grade/Band
Grade 8


Salary Range
$28.90 - $43.51 (hourly)


Hours per Week
35



Posting Details


Schedule
Monday – Friday, 8:30am – 4:30pm (Hybrid schedule)

Education Level
Bachelor’s degree in a relevant field of study. A McMaster University degree is an asset.

Career Level
Requires 3 years of relevant experience.

Location
Ron Joyce Centre, Burlington and McMaster Main Campus, Hamilton


Anticipated Start Date
October 2025

Employment Type
Continuing

Union, JD
UNIFOR, Local No. 5555 (Unit 1), JD0068





Job Description


Are you interested in helping to create a Brighter World?

McMaster University fuels curiosity, inquiry, and discovery. Every day, we push the boundaries of knowledge through our world-class, interdisciplinary research and our ground-breaking approaches to teaching and learning. Our students, researchers and staff are among the best and brightest.

For the sixth consecutive year, McMaster has been named one of Hamilton-Niagara’s top employers. As one of Canada’s Best Diversity Employers, we are committed to advancing inclusive excellence and employment equity in the workplace. We encourage qualified candidates to apply from equity seeking groups such as women, racialized/visible minorities, Indigenous peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

University Advancement at McMaster University is an integrated department that encompasses the areas of Alumni Engagement, Development, Advancement Communications & Donor Relations and Advancement Services & Operations, areas that coordinate their activities and work as a team to build relationships, reputation, and resources on behalf of the University.

Our vision is: Together, we enable McMaster to advance human and societal health and wellbeing.

Our mission is: Inspired by McMaster’s tradition of collaboration and innovation, we strengthen relationships, reputation, and resources in pursuit of our goal to be the best.

University Advancement’s approach to realizing our mission and vision reflects these core values and principles: Integrity, Quality, Respect, Service, Strategy and Teamwork.

About the DeGroote School of Business

The DeGroote School of Business at McMaster University is a community committed to shaping the future of business. With over 29,000 alumni worldwide, DeGroote graduates are making an impact across industries and around the globe. At DeGroote, we take pride in developing business leaders who lead change, not only in boardrooms, but also in communities and spaces where change is needed most. The School’s Advancement and Alumni Engagement team play a vital role in fostering lifelong relationships with our alumni and building a culture of pride, connection and support. Our alumni are at the heart of this mission – and through purposeful engagement, we aim to build a connected community of leaders shaping a better world.

JOB SUMMARY

Responsible for providing high quality meaningful opportunities for alumni to maintain positive relationships with the
University by providing programs that achieve the goals of the McMaster Alumni Association mission statement: To support
McMaster University; To involve alumni; To communicate with alumni; To recognize alumni achievements; To provide
services and benefits for alumni; and To involve current McMaster students. Responsible for working towards achieving all
points of the mission statement and the Alumni Advancement business plan with a specific focus on an assigned portfolio.

As a key member of the University Advancement team, this position is responsible for making a positive commitment to
University Advancement’s mission, vision and values, and principles: Integrity, Quality, Respect, Service, Strategy and
Teamwork.

Due to the nature of this position some evening and week-end work as well as some travel will be required.

PURPOSE & KEY FUNCTIONS

  • Responsible for the recruitment, orientation, training, recognition and on-going program coordination of volunteer
programs. Volunteer Management experience is required.
  • Complete an annual needs assessment and write a business plan which includes the development of strategic plans and
objectives.
  • Evaluate on-going programs and recommend modifications and improvements.
  • Implement and maintain the program budget. Create financial projections and make adjustments to the program
budget throughout the fiscal year.
  • Superior communication and interpersonal skills are required to plan, coordinate, and oversee events involving
alumni, students, community members, faculty, staff and University senior administration. Event planning experience
is required.
  • Coordinate all activities as appropriate with other University and University Advancement functions, principally
development, public relations, advancement services and advancement work in the academic faculties.
  • Create and produce printed materials, both conventional and electronic, to be distributed to as many as 152,000
alumni (as of June 2011). Attention to detail is required.
  • Represent the University and the Alumni Association through correspondence, both paper and electronic, phone and
in-person contact. This includes managing alumni concerns and complaints.
  • Develop and deliver presentations and represent the University and the Alumni Association in various public-speaking
environments.
  • Develop policies and guideline as required, in relation to an assigned portfolio, for review and approval by supervisor.
  • Update and maintain information in various databases.
  • Utilize effectively the computer systems designed to manage information on McMaster’s alumni and the alumni
program. Extract data from the database and write queries.
  • Participate, from time to time, in University Advancement projects such as project teams and work teams.
  • Support, collaborate and, as appropriate, coordinate activities under the auspices of the Annual Giving program.

SUPERVISION

  • Provide direction to others in how to carry out work tasks.
  • Ensure adherence to quality standards and procedures for short-term staff and volunteers.

ASSETS

Superior interpersonal and communication skills (e.g. written and public speaking)
Strong organizational skills and integrated approach
High attention to detail
Ability to think strategically with a creative and entrepreneurial mindset
Strong computer skills and experience with databases (Ellucian Advance), Anthology and virtual platforms such as Zoom and Teams.
Excellent customer-service skills and strong service orientation
Time-management and multi-tasking abilities
Knowledgeable about McMaster University policies and guidelines; and University Advancement policies and procedure


Employment Equity Statement


McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

  • Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
  • Faculty of Health Sciences HR Office at ext. 22207, or
  • School of Graduate Studies at ext. 23679

to communicate accommodation needs.


Hybrid Work Language


To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.


Interview Experience


At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

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