Cultivate your Career
As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 72,000 residents with high-quality programs and services and we are proud to contribute to making St. Albert one of the best places to live in Canada.
The Opportunity
Reporting to the Financial Officer, this position will be responsible for administrative support to the department, as well as reception and
customer service for the public. Key responsibilities include:
- Providing front-line customer service in person, by phone, and via email.
- Providing knowledgeable, timely, and current information in response to inquiries and concerns related to the department.
- Receiving and processing various permit and compliance certificate applications and associated fees ensuring accuracy and completeness.
- Liaising with contractors, homeowners, business owners, and internal departments to facilitate permit processing.
- Following specific processes for cash handling, deposits and point of sale.
- Performing general administrative duties, a wide variety of general office tasks and small projects.
Qualifications
- High School Diploma combined with two (2) years of related experience. Preference will be given to candidates with experience in the public sector or municipal government.
- Completion of, or working toward a post secondary administrative certificate program (such as an Office Administration Certificate) is preferred
- Professionalism and a strong commitment to customer service.
- Exceptional ability to work in a team environment.
- Flexibility to adapt to changing priorities, manage and balance a variety of interests.
- Excellent oral and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with Tempest and Agresso software is preferred.
- Knowledge of FOIP legislation.
Hours of Work
We offer a compressed bi-weekly work schedule of 72 hours, Monday - Friday, 8:00 – 5:00, with a biweekly regular day off (RDO).
Compensation
$27.89 - $33.29 per hour based on qualifications and experience.
Application Information
- Please upload a cover letter and a resume when applying for this opportunity. These will need to be uploaded as two separate documents.
- Equivalent combinations of experience and education may be considered.
- Candidates with lesser qualifications may be considered at a lower classification and salary.
- This competition may be used to fill future vacancies, at the same or lower classification level.
- Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.
Closing Statement
We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.
