Department: Administration
Location(s): Moosonee, Moose Factory, Cochrane, Kapuskasing, Timmins, or other designated service sites
Reports To: Supervisor – Administration
Job Class: Team Member
Salary Structure: CBG05 – Collectively Bargained Grid 05
Unionized: Yes
TEER Level: 3
NOC Code: 13110
Purpose of the Role
The Admin Support Worker provides vital clerical, logistical, and operational support to ensure the smooth functioning of Agency services. This role supports daily office operations including data entry, correspondence, document handling, scheduling, and frontline coordination. It plays a key role in maintaining organizational efficiency and supporting culturally grounded administration practices in Treaty 9 territory.
The Admin Support Worker may be assigned to support specific departments, programs, or service teams, and is expected to be flexible, detail-oriented, and proactive in meeting both administrative and cultural expectations.
Core Responsibilities
1. Administrative Support and Coordination
- Provide general clerical support including copying, scanning, filing, and mail processing
- Maintain appointment calendars, meeting logistics, and booking coordination for Agency staff
- Assist with documentation preparation, formatting, and entry into internal databases
- Ensure administrative areas are kept orderly, stocked, and organized in a manner respectful to all users
2. Frontline and Records Support
- Act as first point of contact for visitors, callers, and deliveries, providing professional and courteous service
- Direct inquiries to appropriate departments and staff
- Assist with recordkeeping, archiving, supply requests, and tracking administrative inventory
3. Internal Communication and Confidentiality
- Prepare and distribute internal memos, forms, and notices as directed
- Maintain confidentiality and proper handling of sensitive information in accordance with agency and legal standards
- Support secure data flow and responsible documentation procedures across departments
4. Team and Agency Participation
- Participate in administrative meetings, staff gatherings, and cultural engagement activities as required
- Support cross-training and coordination with other Admin Support Workers across locations
- Contribute to seasonal and Agency-wide responsibilities (e.g., community events, retreats, reports)
Required Qualifications and Experience
- Certificate or diploma in Office Administration, Business, Indigenous Studies, or a related field; or equivalent lived/professional experience
- Experience in administrative or reception roles, preferably in a community or health/social service organization
- Strong organizational, time management, and multitasking skills
- Excellent oral and written communication skills
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Comfort with Microsoft Office, digital filing, and general office equipment
Equivalency will be considered. Knowledge of First Nations protocols and administrative experience in a culturally grounded agency is an asset.
Conditions of Employment
- Satisfactory Criminal Record Check
- Valid Ontario Class G Driver’s License
- Ability to travel occasionally within the region if required
- Compliance with all Agency policies, Collective Agreement, and privacy/confidentiality requirements
Our Hiring Commitments
Payukotayno is committed to Indigenous-led services, Nation-based healing, and culturally safe workplaces. We encourage applications from First Nations individuals, especially those from Treaty 9 communities and affiliated Nations. We honour both formal qualifications and cultural/lived knowledge as valid experience.
We are committed to employment equity and welcome applications from all qualified persons, including those identifying as Two-Spirit, non-binary, LGBTQ+, francophone, persons with disabilities, and other equity-seeking groups.
Accommodations are available throughout the application process.
AODA Statement (for postings only)
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Payukotayno will provide accommodations throughout the recruitment process upon request.
