Accounts Receivable-Collections Specialist
The Accounts Receivable-Collections position is responsible for the collection of outstanding issued invoicing. This includes resolving customer billing disputes and errors in concert with the billing group in order to reduce past due receivables.
The position reports to the Accounts Receivable Manager.
Responsibilities
-Review the AR aging report to identify past due amounts.
-Initiate collection activities as appropriate to the customer and/or situation. These include issuing email correspondence and attempting to achieve contact with debtors via telephone.
-Identify and initiate activities required to address erroneous or disputed billings previously issued to the customer base.
-Work to correct billing errors by making required adjustments utilizing both our data platform as well as the customers, as need dictates.
-Make application of funds to open receivables utilizing NetSuite. These include those received electronically or via check remittance.
-Process daily deposits via desktop processing.
-Provide billing statements, copies of invoicing, invoicing backup and any other required documents to customer to insure positive customer service.
-Review and update account information as need dictates.
-Participate in all departmental or company-wide meetings.
-Complete special projects as requested.
Experience and skills
-Proficiency in NetSuite preferred but not required.
-Preferred candidate would have two (2) or more years of commercial credit experience.
-Ability to work quickly and accurately while self-directing day to day activities on assignment.
-Attention to detail allowing for logical analysis of potential remedies to impediments to pay by customer base.
-Proficiency in Microsoft applications especially Excel and Word.
-Possesses a sense of urgency and a dedication to task.
-Strong communication skills, both written and verbal.
-College graduate preferred
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Dartmouth, NS (B3B): reliably commute or plan to relocate before starting work (required)
Application question(s):
- Were you referred by a current employee? If so, what is their name?
Education:
- Secondary School (required)
Experience:
- NetSuite: 1 year (preferred)
- Commercial credit: 2 years (preferred)
- Accounts receivable, billing, or finance related : 1 year (required)
- Microsoft Office, Word & Excel: 2 years (required)
Work Location: In person
