Reporting to the Manager, A/R, Cr & Reporting, the A/R Analyst is responsible for the daily administration of cash receipts and debit notes and reconciling customer accounts. This role will effectively deal with customers to resolve outstanding deduction and interact closely with the Sales team and Customer Service to support and investigate issues pertaining to outstanding accounts.
Key Accountabilities
- Accountable for key accounts, daily cash application, obtaining copies of debit notes and supporting back up. (Required for the purpose of allocation verification, investigating, processing and approvals)
- Investigate shortage/damage/return claims, etc. from customers in a timely manner.
- Responsible for management of accounting transaction in support of the receivables process including establishing and maintaining account reconciliations.
- Generate and send out customer statements as required.
- Manage the collection activities by collaborating with various team members such as Sales and Customer Service to eliminate all obstacles.
- Review weekly aging report to address accounts past due. Contact customers regarding past due accounts. Identify causes for nonpayment and communicate problems for corrective action to be taken.
- Assist Trade Spend team with clearing of fixed rebate deductions. Continuously work to improve A/R processes through technology or quality improvements.
- Perform administrative duties as required including maintenance of filing system. Back-up and vacation coverage for the AR team.
- Minimum Grade 12 diploma,
- 3 to 5 years of collection experience.
- Intermediate skill levels in MS Excel
- Good verbal and written communication skills.
Report job
