Front Desk Agent

The Sydney Boutique Inn & Suites - Charlottetown, PE
$13.00 - $13.50 an hour

Key Requirements:

  • High School Diploma or equivalent preferred
  • Customer service skills, outgoing personality
  • Proficient in English (oral/ written) Bilingual is an asset
  • Front Desk/ Customer Service experience is an asset
  • Basic bookkeeping
  • Strong organizational skills
  • Flexible schedule
  • Task-driven individual
  • Knowledge in Microsoft & Excel
  • Excellent at multitasking

Responsibilities:

  • Register & direct guests to their assigned rooms
  • Accommodate guest requests
  • Communicate with hotel staff on the status of guest rooms
  • Up selling guest rooms and promoting hotel services
  • Schedule services for guests
  • Recommendation for guests’ trips
  • Handling debit machine /cash payments
  • Maintain a clean and neat front desk area
  • Work under minimal supervision
  • Can multitask many duties
  • Make on the spot decisions
  • Dealing with guest issues and complaints
  • Handling phone and email bookings

Job Types: Full-time, Part-time, Permanent

Salary: $13.00-$13.50 per hour

Additional pay:

  • Bonus pay
  • Overtime pay
  • Tips

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

Schedule:

  • 8 hour shift
  • Holidays
  • On call
  • Weekends

Experience:

  • customer service: 1 year (preferred)

Work remotely:

  • No

COVID-19 precaution(s):

  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place
Apply
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