Warranty Manager/Inspector
- Full-time 8:30 a.m. – 4:30 p.m.
- Remuneration includes group benefits and a car allowance. Salary range is negotiable and commensurate with experience and qualifications.
- Candidate must have own vehicle.
Position Summary
The New Home Warranty Program of Manitoba provides 3rd party warranty on new home construction in Manitoba. The Warranty Manager/Inspector is responsible for inspecting new home construction and assessing warranty claims. The position requires outstanding communication/mediation skills and a background/experience in construction. This position requires both office work and out of office work (claim evaluation/construction inspection).
Job Description
- Inspect homes at various stages of construction; review municipal inspection reports; discuss building code requirements and good practice/industry standard with builders and trades.
- Manage all aspects of warranty claims. Receive, review, and resolve claims by communicating with the homeowner and builder which may include on-site evaluations. Take pictures of defects, record defect information in database, provide written reports when required, and evaluate claim repairs.
- Claim resolution will involve research of the Manitoba Building Code and reviewing site plans, engineer reports, 3rd party inspection reports, manufacture requirements, etc.
- Attend Conciliations (‘arbitration’) as a Program representative.
- Manage warranty repairs done by the Program. Obtain quotes, hire trades, organize/schedule repairs, inspect repairs.
- Assist the CEO with new builder member applications: inspect new construction and evaluate builder competency.
- Assist in maintaining/updating the Program’s Construction Standards and Homeowner Maintenance Manual.
- Education and training: provide technical bulletins to builders on re-occurring defects, changes to the building code, best practice, etc. Organize and/or deliver brief educational seminars to builders.
- Other duties as assigned.
Qualifications
- College diploma or certification or combination of relevant training courses in related fields in the residential construction industry.
- Minimum 3 years experience in the residential construction industry.
- Capable of reading engineered plans; knowledge of the Manitoba Building Code.
- Knowledge of new home construction and understanding of industry standards.
- Must be professional, courteous, and have excellent verbal/written communication skills.
- Must be good at solving problems, conducting research, and delivering information in a concise, professional manner.
- Dispute resolution skills.
- Computer skills required: Office 365
To Apply
Please forward your resume and covering letter to the attention of Lori Crandell, Chief Executive Officer by email at lori@mbnhwp.com or by regular mail/drop off to:
New Home Warranty Program of Manitoba Inc.
Unit 340 – 530 Kenaston Blvd.
Winnipeg, Manitoba R3N 1Z4
---> Please state your salary expectations and availability for commencement of employment in your covering letter.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: In person