Position Type: Full time
Work Schedule: Tuesday- Saturday: 2PM – 10PM
Reporting to the Operations supervisor(s), the incumbent's main responsibilities will be:
- Lead, coach and mobilize operations' employees on their respective shift
- Ensure compliance with policies, procedures, standards and regulations in force in the warehouse and actively participate in improving those (OHS, BRC, HACCP, etc.)
- Participate in the management of disciplinary files and complaints in collaboration with the management and human resources services
- Conduct accidents' investigations and participate in the analyzes
- Participate in the corrective measures' implementation
- Proactively acting in identifying problems and implementing solutions
- Provide prompt, efficient and courteous service to clients
- Ensure that employees have received training and information necessary to perform their work
- Communicate relevant information to the other shift(s)
- Check receipts and shipments to ensure the accuracy of information required
- Ensure that pictures are taken as needed (shipping & receiving products, damaged equipment, etc.)
- Conduct research as needed in the computerized system
- Actively participate in reaching the objectives and work on the continuous improvement of performance
- Approve employees' hours assigned to the shift
- Carry out various reports
- Work in collaboration with other team members
- Under the responsibility of the Regional Manager of Warehousing, GTA, and working in collaboration with the operations supervisors, the incumbent may temporarily cover for the other operations management positions during an absence (holidays, etc…)
- Carry out all other related tasks and duties as assigned.
This job description is neither exhaustive nor exclusive and may be reviewed in the future based on operational or staffing needs.
General skills
TRAINING AND PROFESSIONAL EXPERIENCE
- Collegial study diploma
- At least five (5) years relevant experience
- Experience in employees' management
- Or any equivalent combination work/studies
REQUIRED SKILLS
- Leadership and initiative
- Teamwork and collaboration
- Autonomy and resourcefulness
- Planning and work organization
- Priority management
- Sense of analyze and problem solving
- Judgment and decision-making
- Customer service orientation
- Communication skills (tact and diplomatic)
- Attention to detail (rigor)
REQUIREMENTS FOR HIRING
- Computer knowledge (MS-Office, email, Internet Explorer, etc…)
- Knowledge of HACCP standards (asset)
- Health and safety knowledge
- Availability to make replacements if needed
- Comfortable working in a cold environment