Overview
Vistamere Retirement Residence is seeking a dedicated and experienced Waitstaff Supervisor to join our team. Our residence prides itself on providing exceptional dining experiences for our residents in a warm and welcoming environment. The Waitstaff Supervisor will play a crucial role in maintaining high standards of service and ensuring the well-being and satisfaction of our residents during meal times.Key Responsibilities
- Supervise Dining Room Operations: Oversee and coordinate the daily operations of the dining room, ensuring efficient and high-quality service.
- Team Leadership: Lead and motivate the waitstaff team, providing guidance, support, and training to ensure exceptional service delivery.
- Resident Engagement: Interact with residents to ensure their dining experience is pleasant and address any concerns or feedback promptly.
- Scheduling and Planning: Develop and manage waitstaff schedules to ensure adequate coverage during meal times and special events.
- Quality Control: Monitor the presentation and quality of food and beverages served, ensuring compliance with health and safety standards.
- Inventory Management: Assist in managing inventory levels of dining room supplies and coordinate with the kitchen and management for restocking as needed.
- Policy Compliance: Ensure all dining room activities adhere to company policies, procedures, and regulatory requirements.
Qualifications
- Leadership Skills: Strong leadership and team management skills with a proven ability to motivate and inspire a team.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with residents, staff, and management.
- Customer Service: Passionate about delivering exceptional customer service and enhancing the dining experience for residents.
- Organizational Skills: Strong organizational and multitasking skills, with attention to detail and a proactive approach to problem-solving.
- Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Benefits
- Competitive Salary: Commensurate with experience and industry standards.
- Health and Wellness: Comprehensive benefits package including medical, dental, and vision insurance.
- Professional Development: Opportunities for growth and advancement within the company.
- Inclusive Environment: A supportive and inclusive work environment focused on teamwork and collaboration.
Join us at Vistamere Retirement Residence and be a part of a community dedicated to making a difference in the lives of our residents. If you are passionate about hospitality and have the skills to lead a dynamic team, we encourage you to apply.To Apply: Please submit your resume and a cover letter outlining your experience and qualifications to [email address or application portal]. We look forward to welcoming you to our team!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Extended health care
Ability to commute/relocate:
- Oakville, ON L6L 4J3: reliably commute or plan to relocate before starting work (required)
Experience:
- serving: 1 year (preferred)
Work Location: In person