Penticton Toyota is currently seeking a Vehicle Delivery Specialist to join our high performing sales team. The Delivery Specialist role will provide you with the chance to interact with our guests while introducing their new vehicle along with features and accessories right before they take it home! The successful candidate will be responsible for personalizing each delivery and providing top-notch customer service to all of our customers. The ideal candidate should be passionate about becoming Product Advisor and to become a sales expert in the near future.
*Please note this is not a delivery driver position*
What You'll Do
- Create memorable, fun, and professional experiences for our customers. This includes showing them around their new vehicle prior to taking it home. Minus the red suit, you'll pretty much be a real-life Santa Claus!
- Prep for vehicle delivery day – Ensure all deliveries are thoroughly detailed, gassed up, licensed and free from any defects or warning lights prior to delivery.
- Introduce guests to the Parts and Service Department to emphasize quality and efficiency of service operations and retail parts and accessories.
- Communicate effectively with finance managers for vehicle delivery dates and information
- Coordinate with service department to book the first service appointment before turning over the keys
- Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times
- Assist in the delivery of new and used vehicles to certain off-site locations, in between dealerships or directly to clients' homes.
- Walk the lot and visually inspect and manage inventory by making sure it is optimally merchandised
- Attend regular training and department meetings for career growth and development
Qualifications
- Must have a valid Class 5 Driver's License with a clean driving record
- 2+ years of customer facing experience with a passion for creating memorable customer experiences
- Extremely positive attitude and a self-starter
- Flexible work schedule (with the ability to work Saturdays)
- Passion for customer service and putting a smile on someone's face.
- Strong communicator with excellent interpersonal skills.
- Interest in career growth into a Product Advisor role
- No experience in automotive required
Job Type: Full-time, Permanent
Pay: $23.00-$27.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
Schedule:
- 8 hour shift
Experience:
- customer service: 1 year (preferred)
Work Location: In person