Job Summary
Iyycburg sagehill location is seeking a dedicated and experienced Shift Leader to join our dynamic team. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members. This position requires strong leadership skills, the ability to handle cash transactions, and a background in the food or hospitality industry. The ideal candidate will be passionate about delivering high-quality service and fostering a positive work environment.
Responsibilities
- Supervise and coordinate daily operations of the establishment during assigned shifts.
- Ensure that all staff members adhere to company policies and procedures.
- Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
- Manage cash handling procedures, including processing transactions accurately and maintaining cash drawers.
- Assist in training new employees on operational standards and best practices.
- Collaborate with kitchen staff to ensure timely food preparation and quality control.
- Maintain cleanliness and organization of the work area, following health and safety regulations.
- Monitor inventory levels and assist with ordering supplies as needed.
- Foster a positive team environment by motivating staff and promoting teamwork.
Skills
- Proven experience in cash handling and financial transactions.
- Strong background in bartending or food service within the hospitality industry.
- Excellent customer service skills with a focus on guest satisfaction.
- Leadership abilities to guide and inspire team members effectively.
- Knowledge of kitchen operations, including cooking techniques and food safety standards.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong communication skills, both verbal and written.
- A proactive approach to problem-solving with strong organizational skills.
Join us as we continue to provide outstanding service while creating memorable experiences for our guests!
Job Type: Full-time
Pay: $15.00-$16.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person