Drive Your Career Forward with Bannister Cadillac Kelowna — We’re Hiring a Service Receptionist
Do you enjoy creating great first impressions and keeping things organized behind the scenes? At Bannister Automotive Group, you’re not just greeting visitors — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.
We’re looking for a Service Receptionist to join our team at Cadillac Kelowna. If you’re cheerful, detail-oriented, and thrive in a fast-paced environment, this could be the opportunity you’ve been waiting for.
The Drive Ahead
- Greet visitors and answer incoming calls in a professional, friendly manner
- Schedule service appointments and support customers with inquiries
- Update customer and vehicle information in the database
- Assist with coordinating courtesy cars, special orders, and airport service
- Support service advisors and warranty administration as needed
- Help maintain customer files and review completed jobs for quality
- Perform general administrative tasks and assist with department meetings
- Provide backup to service team members when required
Performance Essentials
- High school diploma or equivalent; post-secondary education an asset
- Previous experience in a receptionist, customer service, or service advisor role
- Basic bookkeeping experience is an asset
- Proficient in MS Office (Word, Excel, Outlook)
- Exceptional customer service and communication skills
- Strong organizational and multi-tasking abilities with attention to detail
- Professional appearance and positive attitude
- Full-time availability — typically Monday to Friday (approx. 40 hours/week)
Bannister Accessories
- Competitive wages based on industry benchmarks
- Extended benefits package, including health, dental, and vision care
- Group RSP contribution program for long-term financial support
- Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
- Ongoing training and professional development
Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.