Service Manager - Volkswagen

The Jim Pattison Auto Group
$64,169 - $81,252 a year
City of Surrey, British Columbia
Full time
1 day ago
Jim Pattison Volkswagen Surrey is seeking a dynamic and experienced Service Manager to lead our team to new heights! As a pivotal figure within our Volkswagen dealership, you will have the opportunity to showcase your leadership prowess, drive operational excellence, and uphold our unwavering commitment to both Volkswagen and our customers’ satisfaction.
Why join us…
A day in the life…
As the Volkswagen Service Manager, you will be entrusted with overseeing the day-to-day operations of our service department. Your mornings often begin with reviewing the day’s service appointments and ensuring the shop is fully staffed. Throughout the day, you will coordinate with your service team and other departments to maintain an efficient workflow and resolve challenges quickly to minimize downtime.
As the driving force behind our commitment to excellence, you will maintain a strong focus on delivering an exceptional customer experience and handling customer inquiries. Furthermore, you will stay abreast of Volkswagen OEM programs and initiatives, ensure factory standards and warranty requirements are met, recommend equipment upgrades, and maintain strict compliance with safety and environmental regulations.
The role also involves reviewing work orders, tracking performance metrics, and implementing process improvements to meet dealership goals. By the end of the day, the Service Manager will not only have kept operations running smoothly and achieved service targets, but also invested in their team: coaching members, recognizing achievements, and celebrating successes.
What we look for…
More about us…
We extend our gratitude to all applicants for their interest in this exciting opportunity. Only those selected for an interview will receive direct contact.
Apply
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