The Opportunity
Vision Ford is looking for a Bilingual Service Advisor. The Service Advisor's role is to be the dealership's first line of customer service. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Vision Ford brand.
Why Work with Us?
Vision Ford is committed to investing in our employees through training programs and a great work environment, plus:
- Competitive Wages
- Group Benefit Plan including health, dental, vision, life insurance, that begin on your first day
- Great work culture
- Employee discounts on cars and furniture
- Pension Plan
Responsibilities
- Be the first-point of contact for customers in the Service Department
- Sell products or services that will maintain vehicles
- Schedule the work for technicians, in the service shop
- Discuss with customers the recommended or required services for their vehicle
- Gather information on vehicle condition from the technicians in order to inform the customer on recommended or urgently required services
- Explaining the benefits of services and the potential outcomes of delaying repairs to customers
Qualifications
- Must be able to speak in English and French
- High school diploma, or equivalent, is required
- A minimum of 2 years experience in customer service or sale
- Must be able to write in English
- Must have a valid driver's licenses and a clean driver's abstract
- Strong customer service skills, and problem solving skills
- Good work ethic