Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Our Software Quality Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. The Global Accounts Receivables team is part of the Enterprise Platforms Centre of Excellence (COE). The team is responsible for enhancing customer experience through development and enhancement of AR capabilities. The platform is on a multi-year modernization journey migrating from mainframe infrastructure onto the cloud. So, if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.
There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:- Functions as a QA leader on an agile team by leading test strategy, analyzing requirement/ acceptance criterion, building test cases through consistent SDLC practices.
- Works with engineers to drive improvements in code quality via manual and automated testing.
- Involved in the review of the user story backlog and requirements specifications for completeness and weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations.
- Plans and defines testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios.
- Develops test plans, testing resource requirements, and overall scheduling of testing activity.
- Develops manual and automated test cases and configurations needed to meet testing of business requirements.
- Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing.
- Generates test data to support the requirements and test case for various test phases.
- Builds and maintains Testing Automation process and execution.
- Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes for the team.
- Monitors and tracks resolution of defects.
- Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status.
- Identifies opportunities to adopt innovative testing technologies and techniques.
- Looks beyond the obvious for continuous improvement opportunities .
- Mentors and guides junior team QA members to success within the team.
Minimum Qualifications:
- 7+ years of experience in IT, with an emphasis on QA, and proven ability in writing test strategy, test cases, running functional, automated, or performance tests, and managing defects.
- Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing.
- Experience with Agile, other rapid application development methods.
- Experience testing mainframe applications (and distributed applications is a plus).
- Experience working with the GlobeStar/ Accounts Receivable platform, Vision Plus.
- Experience of leading/mentoring teams of Quality engineers.
- Experience with coding skills across a variety of platforms is a plus.
Minimum Qualifications
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.