Service First Attitude? We want you!
Prestige Oceanview Hotel in Prince Rupert, BC currently has an opportunity for a permanent, full-time Rooms Division Manager.
Reporting to the General Manager, the Rooms Division Manager will provide shoulder-to-shoulder supervision of the guest services and housekeeping teams to ensure that all guests are treated in an outstanding manner.
Who are we?
We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.
Read our story at: https://www.prestigehotelsandresorts.com/about-us/our-story/
What is in it for you?
- Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)
- Competitive annual wage based on your experience ($44,000 to $48,000 per year)
- Prestige Benefits Package
- Retirement savings contributions upon enrollment
- Restaurant and hotel discounts
Job Duties:
- Provide supervision of Guest Service Agents and Night Auditors, including allocation of duties and follow-up to completion of tasks
- Provide supervision of Room Attendants, including room inspections
- Assist the General Manager with scheduling
- Provide training of Guest Service Agents, Night Auditors, and Room Attendants
- Assist the General Manager with recruitment
- Assist the General Manager with coordinating communication between and within front desk and housekeeping departments
- Order supplies and materials as necessary
- Maximize revenue and minimize costs as effectively as possible
- Assist the General Manager with Accounts Receivable, including company credit applications, invoicing, and collections
- Maintain an active involvement with WorkSafeBC issues
What does an ideal candidate look like?
- Previous front desk or housekeeping experience
- Previous supervisory or management experience
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service and a focus on building customer loyalty
- A strong attention to detail
- The ability to manage multiple tasks simultaneously
- The ability to relate to the public in a friendly and professional manner
- Strong time management skills and ability to work well under pressure
- Efficient in all Microsoft Office applications and in Property Management Systems
- Basic First Aid or willing to complete
- Must be legally entitled to work in Canada
Job Types: Full-time, Permanent
Pay: $44,000.00-$48,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- RRSP match
- Vision care
Work Location: In person