About Kefi Wellness Centre
Kefi Wellness Centre is a multidisciplinary healthcare clinic dedicated to delivering evidence-based, patient-focused care. We work closely with patients to encourage preventative health practices and enhance their overall quality of life. Our clinic offers a supportive and dynamic environment where every team member plays a key role in shaping exceptional patient experiences.
Job Opportunity: Receptionist
We are looking for an energetic, organized, and friendly Receptionist to be the first point of contact for our clinic. This position is ideal for someone who is detail-oriented, enjoys working in a fast-paced environment, and has a passion for providing outstanding customer service. As a Receptionist, you will be responsible for managing front desk operations, interacting with patients, and supporting various administrative tasks to ensure a smooth and efficient patient experience.
Key Responsibilities:
- Patient Interaction:
- Greet and assist patients and visitors, creating a welcoming and professional environment.
- Help patients with registration and intake forms, ensuring accuracy and efficiency.
- Communication & Scheduling:
- Answer phone calls and emails professionally and respond to inquiries in a timely manner.
- Manage patient appointments using our electronic medical records system.
- Administrative Support:
- Process payments during patient visits and follow up on any outstanding balances.
- Handle clinic billing, insurance claims, and accounts receivable management.
- Perform daily laundry duties and other tasks as assigned by the Clinic Manager.
- Additional Responsibilities:
- Identify opportunities to promote additional clinic services or products that enhance patient care.
Qualifications:
- Communication & Interpersonal Skills:
- Strong verbal and written communication skills with a professional phone manner.
- Ability to build effective relationships with patients and colleagues.
- Organizational & Decision-Making Skills:
- Excellent organizational abilities, managing multiple tasks efficiently in a busy environment.
- Strong decision-making skills, able to assess situations and implement solutions quickly.
- Adaptability & Problem-Solving:
- Calm under pressure, with the flexibility to adjust to changing clinic needs.
- A proactive self-starter who works well both independently and as part of a team.
- Technical Skills:
- Experience with clinic management software and insurance billing (Jane App and Outlook experience is a plus).
- Strong computer skills.
Preferred Assets:
- Prior experience working in a healthcare clinic.
- Basic knowledge of accounting or bookkeeping.
Experience Requirements:
- At least 1 year of receptionist experience (required).
- Previous clinic experience is preferred but not mandatory.
Join our team at Kefi Wellness Centre and make a meaningful impact by contributing to our patient-centered approach. If you're detail-oriented, have a positive attitude, and thrive in a dynamic healthcare setting, we invite you to apply!
Job Type: Part-time
Pay: $17.20-$18.20 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person