Quality Assurance Specialist

For over 35 years, Cadex Electronics has been at the leading edge of battery technology. Serving customers in over 100 countries globally, our world class team empowers global clients to achieve the most from their mobile power applications. Cadex technology and products, including custom battery packs, smart chargers and advanced battery analyzers, optimize battery use in all phases of battery life cycle management, increase up-time and availability of critical equipment, and decrease operating costs. With headquarters in Vancouver and offices in Europe and Asia, we make battery systems more reliable.

At Cadex, its employees and stakeholders are committed to:

• Quality- Ensuring consistent quality of all products and services.
• Exceeding customer Expectations- Striving to satisfy future needs.
• Integrity- Adhering to all laws and regulations to uphold full transparency.
• Continuous improvement- Implementing superior processes where possible.

To help our company grow to new heights we are currently looking for a Quality Assurance Specialist who would be reporting to the Quality Assurance Manager. The successful candidate will contribute and support the transfer of product design from development to manufacturing, maintenance and improvement of production processes at Cadex Canada.

TITLE: Quality Assurance Specialist

RESPONSIBILITIES:

• Creates, reviews, revises, implements and maintains procedures and processes to ensure effectiveness of the Quality Management System (QMS) at Cadex and adherence with applicable international standards and regulations.
• Prepares, supports, and participates in quality and regulatory audits, assuring readiness.
• Drives cross functionally the completion of non-conformances, CAPAs, deviations, reworks and all associated investigations ensuring root cause analysis, action plans and effectiveness checks are accurately completed.
• Supports the CAPA management process by ensuring that CAPA investigations and implementations are performed compliantly and closed in a timely manner.
• Performs risk assessment analysis and enables team members to perform risk assessment for applicable processes.
• Conducts QA reviews on protocols, reports and associated development and production documentations. Provides QA inputs on production equipment and/or process validation and verification.
• Performs customer change authority assessments and change request reviews and approvals.
• Provides QA support in the creation of DMR (Device Master Record) and in the DHR (Device History Record) package generation.
• Prepares, supports, and participates in quality and regulatory audits, assuring readiness.
• Collaborates with cross-functional teams to identify gaps in the QMS, to implement process improvements and best practices and to drive initiatives to reduce waste and improve yield.
• Provides trainings to employees on quality standards, procedures and best practices, including the use of quality tools and techniques (i.e., Statistical Process Control (SPC)). Develops training materials, as needed.
• Addresses customer complaints and quality-related inquiries in a timely and effective manner, conducting investigations and implementing corrections and corrective actions, as needed.
• Participates in customer audits and provides quality-related information and support as needed.
• Liaise between Cadex and customer with regards to quality-related concerns and issues.
• Oversees SCARs from initiation to completion to ensure vendor and material issues are properly resolved to support Supplier Management process and Production.
• Supports qualification, evaluation and monitoring of suppliers based on their ability to supply products or services in accordance with established requirements and standard procedures.
• Ensures scorecards and performance assessments of suppliers are conducted and completed according to standard procedures in a timely manner with proper documentations.

TECHINCAL SKILLS:

• Effective written and verbal communication and interpersonal skills, with the ability to interface directly with cross-functional teams.
• Detail-oriented mindset with a commitment to accuracy and thoroughness in all aspects of work.
• Strong collaboration skills: builds buy in and knows how to develop stakeholders outside of area of responsibility.
• Strong work ethic, high level of professional integrity, and positive team attitude.
• Strong analytical and problem solving skills with the ability to interpret technical drawings, specifications, and quality requirements.
• Highly motivated and self-directed, ability to prioritize tasks, and adapt to changing priorities in a fast-paced environment with minimal supervision.

QUALIFICATIONS:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Quality Assurance, or a related field preferred. Equivalent work experience will be considered.
• Minimum 3-5 years of experience in quality assurance within an electronics manufacturing industry involved in production / product design support, manufacturing processes, testing or verification is preferred.
• Experience working in an environment regulated by ISO 9001, ISO 13485, FDA regulations, guidelines, and associated standards.
• Strong knowledge of QA/QC methodologies, tools, and manufacturing processes.

We thank all interested applicants, however, only those shortlisted will be contacted.

Job Type: Full-time

Pay: $53,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Ability to commute/relocate:

• Richmond, BC V6W 1J6: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• quality assurance: 3 years (required)

Work Location: In person