We’re looking for motivated, engaged people to help make everyone’s journeys better.
Main Duties and Responsibilities:
- Monitors quality improvement projects
- Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
- Monitors corrective action system
- In conjunction with the QA Manager and QA Supervisor, educates (trains) unit staff and managers in quality related issues
- Plays a key role in developing a comprehensive quality program
- In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
- Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
- Drives prevention vs. detection of defects
- Coordinates actions to prevent the occurrences of nonconformities
- Maintains customer compliance resolution
- Responsible for the maintenance of key performance metrics for the Quality organization
- Controls Food safety and Quality of processing and manufacturing within the business
- Supports customer audits, government audits to meet compliance
- Verifies and ensures company policies and procedures are followed
- Ensures quality specifications and requirements are followed and met
- Develops Standard Operating Procedures
- Responsible for safety, quality and compliance to customer specification
- Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
Qualifications
Education:
- College degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management
Work Experience:
- Minimum 1 year experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control required
- Minimum 2 years experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
- Experience working in the airline industry would be an asset
Job Skills:
Minimum skill requirements:
- Intermediate level Microsoft office tool skills (Excel, Word)
- Knowledge of quality auditing, inspection methods
- Detail oriented
- Strong organizational skills, able to prioritize responsibilities and multi-task
- Strong interpersonal skills, interact well with multiple departments as required
- Able to work with little supervision
- Excellent reading, writing, and oral communication skills
Preferred skills:
- Excellent analytical skills
- Basic statistics calculation, and/or mathematical comprehension
- Project management skills
- Knowledge of Public Health regulations
- HACCP certified and/or Food Safety training a plus
- Basic lean, six sigma knowledge, and/or continuous improvement understanding a plus
If you want to be part of a team that helps make travel and culinary memories, join us!