People & Culture Business Partner (18-Month Contract)

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. 

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. 

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online. 

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
• Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
• Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

Reporting to the Senior People & Culture Business Partner, the People & Culture Business Partner will be responsible for providing strategic and operational support to people leaders within designated business areas, serving as a trusted point of contact for all people-related matters. You will help cultivate high-performing teams by delivering proactive coaching and driving initiatives that promote employee development, engagement, and success. This role involves contributing to various people operations areas such as performance management, employee relations, engagement, compensation, and training & development.

This role will support various business groups, which may include the Product, Marketing, Finance, and Legal teams. The specific groups supported may evolve or change based on business needs. This is a full-time, 18-month contract position (covering a maternity leave), based out of the Vancouver office and operating on a hybrid model (3 days per week in-office).

What you’ll be doing:

• Build strong collaborative relationships with people leaders in your business areas, ensuring a full understanding of key business and people concerns
• Provide coaching and guidance to people leaders on employee career development, performance management, team engagement, retention, and succession planning
• Utilize data and provide key insights in the design of key People & Culture programs and work with your business areas to optimize results
• Partner with people leaders to ensure strong execution of change management including the design of a comprehensive communications and engagement plan
• Act as a People & Culture representative and liaison to people leaders to inform and provide clarity around People & Culture owned processes and policies
• Design and develop People & Culture policies that comply to local employment standards
• Actively participate and support in various People & Culture programs and initiatives such as performance review cycles, engagement surveys, and training sessions
• Working collaboratively with the global People & Culture team by supporting the full employee lifecycle process from onboarding to offboarding

You have:

• 2-5 years HR Business Partner experience
• Bachelor's Degree in Human Resources, Business Administration, or related field
• Ability to develop collaborative working relationships and communicate effectively with senior business leaders, and build trust with all levels within an organizatio
• Strong interpersonal and conflict resolution skills
• Solid knowledge of local employment, labour, and human rights legislation
• Strong organizational, time management, and follow through skills
• Knowledge of HR best practices within a fast paced, global organization
• Flexible and adaptable to multiple shifting priorities
• Demonstrates initiative to creatively and independently solve complex problems
• Maintain strict confidentiality of sensitive information
• Able to create reports and analyze data to enable informed decision making
• Experience with HR systems such as BambooHR
• Experience using Google Suite and JIRA (Confluence)

Nice to have:

• Demonstrated experience in a global technology or software organization
• CPHR candidacy or designation

Pay Transparency (Vancouver)

We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location, and scope. 

Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience, and location.

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. 

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.  

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.