Job Overview
We are seeking a knowledgeable and customer-oriented Parts Advisor to join our team. The ideal candidate will play a crucial role in assisting customers with their parts needs, ensuring that they receive the right products in a timely manner. This position requires strong organizational skills, attention to detail, and the ability to provide exceptional customer service. As a Parts Advisor, you will be responsible for maintaining inventory, processing orders, and supporting the overall efficiency of the parts department.
Responsibilities
- Assist customers in identifying and locating the correct parts for their needs.
- Process orders efficiently using POS systems while ensuring accurate cash handling.
- Maintain organized inventory records and ensure stock levels are adequate for order fulfillment.
- Provide excellent customer service by addressing inquiries and resolving any issues promptly.
- Utilize math skills to calculate pricing, discounts, and other necessary figures accurately.
- Collaborate with team members to maintain a clean and organized work environment.
Requirements
- Previous experience in a parts department or similar role is preferred but not mandatory.
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Excellent organizational skills to manage multiple tasks efficiently.
- Proficiency in using POS systems for order processing and inventory management.
- Basic math skills for accurate pricing and calculations.
- A commitment to maintaining high standards of service and professionalism at all times.
About the company: Kenworth Ontario has been proudly serving as a Kenworth Dealership since 2002. We have five locations: Thunder Bay, Kingston, Ottawa and Peterborough and a TRP store in Belleville. Kenworth Ontario’s success is built upon constant commitment to customer service excellence.
Kenworth Ontario is an equal opportunity employer. Accommodations will be provided upon request.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person