JOB OBJECTIVE
Provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image of quality and professionalism.
Essential Job Functions
- Practice professional salesmanship within the guidelines of store policy and procedures, in order to achieve maximum sales and provide the highest level of customer satisfaction.
- Promote total customer service in a friendly way and as the most important consideration in every transaction.
- Ensure that special orders are handled efficiently.
- Maintain a neat, organized and well stocked merchandise area.
- Ensure that merchandise is properly ticketed and attractively displayed.
- Develop and maintain product knowledge of merchandise available from assigned department.
- Is aware of and implements store policies and procedures.
- Is responsible for adherence to all loss prevention and security policies, as well as credit policies and procedures, i.e. credit and debit cards, employee purchases, discounts, deposits, returns and exchanges.
- Is responsible for accuracy of sales bill completion.
- May assist in training other less-experienced sales associates in product knowledge, visual
- presentation, and sales techniques.
- Conform to the company’s dress code and presents an image that is consistent with the company standard
- Perform other duties as assigned by the Store Manager and Co-Manager (i.e. shipping and receiving of merchandise, verification list, etc.)
Qualifications (minimum Qualifications Required To Perform Tasks)
- Related work experience: three months of selling experience (retail or service industry)
- General work experience or equivalent formal education: high school or equivalent
Other qualifications: excellent communication skills, service-oriented, team player, fashion-oriented, bilingualism as required, and willing to work retail hours.
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615)367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
Job Types: Part-time, Permanent
Experience:
- sales: 1 year (preferred)
Work Location: In person