Job Title: Office Manager – Orthodontic Practice
Location: Humbertown Orthodontics – Toronto, ON (Canada)
Employment Type: Full-Time
About Us:
Humbertown Orthodontics is a well-established orthodontic practice dedicated to providing high-quality, patient-centered care in a welcoming and professional environment. Our team is committed to creating beautiful smiles while delivering exceptional service and support throughout the treatment journey.
Position Summary:
We are currently seeking a reliable, organized, and experienced Office Manager to lead the daily operations of our practice. The ideal candidate will have a strong background in orthodontics, excellent leadership skills, and the ability to maintain a smooth, efficient, and friendly front office environment. Orthodontic knowledge is a must, and OrthoTrac experience is a strong plus.
Key Responsibilities:
Oversee the smooth day-to-day operations of the orthodontic office
Support and manage front desk and administrative staff
Ensure a positive and professional experience for all patients
Maintain appointment scheduling and office flow
Assist with insurance processing and patient billing
Utilize dental practice software (OrthoTrac experience is a plus)
Help with staff onboarding, training, and communication
Monitor office supplies and coordinate ordering as needed
Ensure the office follows all privacy, health, and safety standards
Work closely with the doctor and clinical team to support overall practice goals
Qualifications:
Minimum of 3+ years of experience in an orthodontic or dental office
Prior leadership or management experience is strongly preferred
Proficiency with dental practice management software (OrthoTrac preferred)
Strong communication, organization, and problem-solving skills
Ability to lead a team and multitask in a fast-paced environment
Understanding of dental billing, insurance, and Canadian privacy regulations
What We Offer:
Competitive pay based on experience
Supportive and team-oriented workplace culture
Opportunities for growth and professional development
A chance to contribute to a respected and growing orthodontic practice
Humbertown Orthodontics is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all team members.