The Compassion Centre – Multidisciplinary Wellness Clinics
Position: Patient Care Coordinator / Front Desk (Full-Time or Part-Time)
We are looking for a proactive, organized, and friendly Patient Care Coordinator / Front Desk staff to help us deliver exceptional client care and support the growth of our clinics. We are hiring for both our Surrey City Centre (across from Surrey Memorial Hospital) and Sullivan locations.
This role is ideal for someone who enjoys creating a welcoming environment for clients, takes ownership of daily operations, and actively supports the clinic’s growth and success.
Key Responsibilities
- Manage daily clinic operations, including opening and closing duties.
- Greet and assist clients with warmth and professionalism.
- Answer calls, emails, and handle appointment scheduling.
- Reconcile daily payments and manage accounts receivables.
- Process payments and insurance claims (training provided).
- Maintain accurate records using Jane App (training provided).
- Support clinic growth by recommending services and assisting with promotions.
Requirements
- Fluent in English and Hindi (mandatory).
- At least 2 years of customer service or front desk experience (preferably in a health or wellness setting).
- Strong communication, time management, and organizational skills.
- Ability to work independently, take initiative, and handle responsibilities confidently.
- Basic accounting or payment reconciliation knowledge is an asset.
- Sales or client engagement experience is a strong advantage.
What We Offer
- Pay: $20 – $23 per hour (based on experience).
- Friendly, team-oriented work environment.
- Paid training and career growth opportunities.
- Expected hours: 20 – 35 per week.
- Dental & extended health benefits, paid time off, and on-site parking.
Schedule
- Monday to Friday (with Saturdays as needed).
Application Deadline: 2025-08-05
Expected Start Date: 2025-08-15
To Apply:
Send your resume to admin@thecompassioncentre.ca with the subject line: Patient Care Coordinator / Front Desk – [Your Name].
Please do not call the clinic for inquiries regarding this position.
Job Types: Full-time, Part-time
Pay: $20.00-$23.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Application question(s):
- Do you have at least 2 years of Canadian MOA experience?
Education:
- Secondary School (required)
Experience:
- Medical office in Canada: 2 years (required)
Language:
- English & Hindi (required)
Work Location: In person
Application deadline: 2025-08-05
Expected start date: 2025-08-15