As a valued member of our team, you will experience a workplace that is diverse, stimulating and rewarding. Our interactions with our members are based on respect and integrity, ensuring that Motor City Community Credit Union is a great place to build your career. Motor City is currently looking for energetic, career-oriented individuals with exceptional interpersonal and communication skills to join our financial team in the capacity of a Member Service Representative - Floater (MSR). The ideal candidates will possess the following qualifications:
JOB FUNCTION:
In support of the Mission and Vision of Motor City Community Credit Union, the Member Service Representative (MSR) – Floater is responsible for providing a full range of services to members including but not limited to:
- Responding to member inquires;
- Analyzing needs and assisting members to utilize the product or service which best meets those needs;
- Cross sell credit union products;
- Process member transactions;
- Process member requests for account updates and closures;
- Address concerns with member accounts;
- Provide a full range of services to members including deposits, withdrawals, loan payments, money orders, and cheque cashing.
Knowledge, Skills, Abilities, and Other Attributes:
- Strong sales and customer-service oriented experience;
- Strong interpersonal skills with an emphasis on relationship building;
- Strong organizational skills with an emphasis on time management;
- Strong problem-solving capabilities;
- Graduates from Business or Accounting Programs or related experience an asset;
- Experience operating a cash drawer an asset;
- Ability to work independently and efficiently;
- Ability to work in a multi-tasked environment and perform other duties as assigned.
Rate of Pay:
A starting wage of $20.71 based upon a wage grid as defined in the terms of the UNIFOR Local 240 Collective Agreement.
These positions are permanent and part of our bargaining unit (UNIFOR - Local 240).
Applicants requiring accommodation are encouraged to apply and indicate this requirement if contacted for an interview.
Motor City Community Credit Union is committed to equity of employment and also encourages people with disabilities to apply. We would like to thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.
Job Type: Part-time
Pay: From $20.71 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (preferred)
- Banking: 1 year (required)
Work Location: In person
Expected start date: 2025-06-23