About us
Health One Medical is a fast-paced solo family medical practice in Coquitlam that offers a high quality medical service. We are looking for a part-time Medical Office Assistant to manage day-to-day activities of the office to liaise with patients, hospitals, specialists’ offices, etc. and perform general office administration. The ideal candidate should be reliable, self-motivated, organized, patient focused, a multi-tasker and be able to provide excellent customer service.
JOB DESCRIPTION:
- General reception duties: answer phone calls, schedule appointments, welcome patients, guide them to examination rooms
- Coordinate referrals to hospitals or specialists and notify patients regarding their appointments
- Manage the EMR Software System, Collaborative Health Record (CHR), in terms of scheduling, billing, uploading lab reports and ensuring patients’ contacts are up to date
- Manage incoming lab results and fax documents and execute appropriate follow up procedures
- Perform simple lab tests and measuring patients’ vitals (weights and heights)
- Perform cleaning and sterilization of instruments when necessary
- Keep records of and maintain a sufficient stock in medical and office supplies
- Maintain a clean and welcoming waiting area
- Any other duties as assigned
DAYS OF WORK:
- Mondays (10:00 -5:00 pm) and Tuesdays (10:00 am - 5:00pm)
- Note: Days and hours of work may change according to needs
Qualifications
- Previous medical office experience
- Proficient in electronic medical records (EMR) systems
- Strong front desk and administrative skills
- Familiarity with multi-line phone systems
- Knowledge of medical terminology
- Excellent communication and organizational abilities
- proficient in Mandarin and/or Cantonese
Job Types: Part-time, Permanent
Pay: $19.00-$25.00 per hour
Expected hours: No less than 12 per week
Education:
- Bachelor's Degree (required)
Language:
- Mandarin or Cantonese (required)
Work Location: In person